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Most trips qualify for free 48 hour cancellation. Add dates for more information.
Most trips qualify for free 48 hour cancellation. Add dates for more information.
Retreat to the Lone Star State with your loved ones and book this 4-bed, 3-bath Round Rock vacation rental! Perfect for families or groups of friends, this home features 2 Smart TVs, a private outdoor space, and proximity to the area’s top attractions. Enjoy a home-cooked breakfast in the full kitchen while your furry friend roams the fenced yard, then shop and sightsee through Downtown Round Rock! When you're ready to explore Austin, tour the Texas Capitol or visit the Zilker Botanical Garden.
OPT OUTSIDE: Somerset Park (0.9 miles), Memorial Park (2 miles), Play for All Abilities Park (3 miles), Old Settlers Park (5 miles), Brushy Creek Lake Park (5 miles), Lake Travis (22 miles)
LOCAL ATTRACTIONS: Downtown Round Rock (2 miles), Round Rock Premium Outlets (4 miles), Downtown Austin (19 miles), Texas Capitol (19 miles), Zilker Botanical Garden (22 miles), Umlauf Sculpture Garden & Museum (22 miles)
DAY TRIPS: Waco (83 miles), College Station (97 miles), San Antonio (98 miles), Houston (168 miles)
AIRPORT: Austin-Bergstrom International Airport (25 miles)
We arrived after dark and there were no lights on. The key pad was already set to the given code which was concerning, but we could not get the lock box to open. We tried resetting and still no luck. I then called the phone number that I was given as my contact person for the property and it went straight to voicemail. This same contact person did not answer emails that I had sent prior to the visit which should have been a red flag! I was able to speak with someone at the management company and finally got the lock box open. We finally got in and the AC was on in the house even though it was close to freezing outside!Bath towel are provided but no hand towels or wash cloths. The second bathroom downstairs only works as a tub, the shower does not work. All bathrooms have a lot of mildew in showers. The shower door in the main bathroom on the first floor is hung wrong and you have to get in and out by the toilet.The bedrooms and bathroom on the second floor are not connected. You must take a separate staircase to each bedroom. One bedroom has a bathroom. The room that does not have a bathroom has a set of uneven stairs without a handrail, definitely not up to code! If you stay in this room you will also have no privacy due no blinds or curtains on window. These rooms get very hot!Beds have a fitted sheet, comforter, and pillow shams which is concerning for what actually gets washed between guests.WiFi was not working, found live ammunition, kitchen not equip to cook.
*This review was originally posted on Vrbo
Hi Melissa, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
- Thanks for your feedback! I’m sorry to hear about the issues you encountered. I take concerns about the lockbox, communication, and cleanliness seriously and will address them with the management team.
- The thermostat is adjustable for comfort, but I’ll also review the bathrooms, window coverings, and kitchen setup for improvements. - Safety and cleanliness are top priorities, so I’ll be looking into your concerns carefully. I appreciate you staying with us and sharing your thoughts—it helps us improve. I hope to provide a better experience next time!
Thanks for letting us know about your stay!
Our first issue was we were, twice, given the wrong access code. when we did get the correct code, it was 59 degrees inside the house. We tried to fix this issue with the thermostat with no success. It was finally determined a new thermostat was needed, they did provide 3 small heaters.
We looked for the bedding for the couch that turned into a bed in the pool room. In the linen closet found 3 shelves with wadded up piles of bedding. As well as a laundry basket on the floor of the closet with also unfolded items. It was not obvious what was clean and what may still be unwashed. When I talked to the management company about this they indicated they were not aware we were going to use this couch as a bed (this was because they never asked!).
We were not provided blankets, hand towels, wash clothes, kitchen towels/hot pads. The kitchen had no mixing bowls, serving bowls/platters, and no bakeware even though the description said we could make a homemade breakfast there. There was 1 useable skillet and one stockpot.
In one of the upstairs bedrooms there was a large window overlooking the houses on the other side of the street, it had no window coverings for privacy and to block the sun in the morning. using command strips we had to put up makeshift window coverings. Had to do the same over two doors in the pool table room.
The plumbing in the hall bathroom shower needs to be fixed, only about 20% of the water came through the shower head. 2 mice in the garage by washer
*This review was originally posted on Vrbo
Hi Tammy, thanks for taking the time to review your stay. After reading your feedback, the homeowner wanted to share the following:
- We apologize for the incorrect access codes at the beginning of your stay. Once notified, we promptly provided the correct code, and we're glad that resolved the issue.
- Regarding the heating issue, a technician was dispatched immediately after we were informed of the problem. While waiting for a repair, we supplied three portable heaters for your comfort.
- We understand the confusion around the bedding and linens. Our cleaning partner was sent to clarify which linens were available, and we're sorry for the inconvenience.
- We appreciate your feedback on the kitchen inventory and are currently updating it to ensure it meets future guests' expectations.
- We weren't previously aware of the need for additional window coverings but will work on adding more for privacy and comfort in the future.
- We've scheduled a plumber to address the hall bathroom shower and increased pest control checks after your report of mice in the garage.
Once again, we appreciate your feedback, as it helps us improve the guest experience.
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