Creekside Sevierville Cabin: Game Room & Hot Tub!

Reviews

• The best yet!

  5/5

  Hello from Missouri, my wife and I were due for a much needed getaway! We selected Creekside, which was nestled into the heart of the Smokey Mountains! The cabin was perfect, very spacious and relaxing!

  We grilled Ribeye each night outside on the grill, and finished the night off in the hot tub!

  These locations are in a beautiful area, surrounded by so many talented craftsman. A beautiful drive to Cades cove where we saw an abundance of wildlife!

  I can’t say enough about the customer service, spacious cabin or relaxing stay that we experienced! The perfect recharge for the two of us on our 4 day getaway!

  If you’re on the fence! Just book the cabin!

• A Pleasant Stay With A Few Issues

  3/5

  Overall we had a good stay and liked the cabin. But in the name of full disclosure for the benefit of other future renters, I want to mention a few issues we had.

  First, the bathrooms didn't have locks. Now we've been married 26 years and had 3 kids, but we don't want to walk in on each other downloading. Either did our teenagers sharing the other bathrooms. No locks was ridiculous.

  The pool table was a major deciding factor on this property. The kids talked about it for months. But we found the cloth top of the table worn out and pitted, making playing pool right, basically impossible. And the dartboard darts were all broken. Basically the game room was completely unusable.

  We like to cook all our meals on vacation, but we struggled on this trip. First, all the pans they had were very small, and very worn out. Everything stuck like glue. It was terrible. Second, from Day 1, when we tried to use the microwave, it smelled like burning electronics and didn't warm the food at all. I let them know about it, and it finally got replaced 3 days later, the day before we left. So we had no microwave for almost the whole stay.

  Lastly, the hot tub. We all really like forward to it, as we always enjoy it on previous trips at other cabins. But this hot tub, well, the water stunk and the floor of the tub was oily and gritty. And the water level was at least 6" too low, that the top jets were exposed and not under water. It was like the water was never changed or checked on from before.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  
  - The pool table will be refelted soon to ensure a better playing experience. Although the darts were in working order before your stay, we have replaced the broken darts.
  - The pots and pans were not stuck. The kitchen is fully stocked for every guest.
  - Regarding the microwave, it was replaced within 24 hours of the reported issue. We apologize for the inconvenience caused.
  - The hot tub is drained and cleaned after each stay. Water levels can drop due to guests entering, exiting, or splashing around. We would have addressed the water level issue during your stay if notified.
  
  We encourage guests to reach out with any concerns while in residence so we have the opportunity to make things right. The local contact would have been happy to assist with any of these issues. Regardless, thank you for your insight as we improve for future guests.

• Great Place for a Large Family

  5/5

  We enjoyed our stay with our family of 9. The kids really enjoyed the game room. It was a perfect location to go to Dollywood and Great Smoky Mountains National Park. Would stay here again!

  *This review was originally posted on Vrbo

• Short Family Trip

  5/5

  Short but peaceful tons of Bears lots of activity around the cabin

  *This review was originally posted on Vrbo

• Great Place for a Large Family

  5/5

  We enjoyed our stay with our family of 9. The kids really enjoyed the game room. It was a perfect location to go to Dollywood and Great Smoky Mountains National Park. Would stay here again!