Creekside Sevierville Cabin: Game Room & Hot Tub!

Reviews

• Short Family Trip

  5/5

  Short but peaceful tons of Bears lots of activity around the cabin

  *This review was originally posted on Vrbo

• Birthday vacation

  3/5

  The pictures on the website makes the cabin appear larger. The internet is Horrible and we used the information that was provided and still not successful,too many doors too secluded and alot of things that needed to be fixed and cleaned like it was several hot tubs towels dirty and when we arrived it was rainy the floor was wet need to have some rugs at the door for wiping your feet upon entering the home. Unable to use the

  grill due to it being broken and top of

  grill lid on the ground fill of water. As a family the time together was priceless. The owner need to check their property often.

  Manager's Response:

  Hi Dele, thank you for taking the time to leave a review. We genuinely appreciate your feedback, and the homeowner would like to share the following:
  -The cabin accurately reflects the images provided on the website. Additionally, we utilize Starlink Internet, which is renowned as the best Internet option in the area. We will review the connection instructions to ensure clarity for future guests, minimizing any connectivity issues.
  -It's worth noting that many guests appreciate the seclusion offered by the cabin.
  -Regarding the picnic grill, it is securely cemented into the ground and is in good working condition. We're unsure about the mention of a missing cover, as there isn't one associated with the grill.
  -We regret that you did not reach out to us during your stay to address any concerns or issues. We are always available to assist our guests and would have been more than happy to help resolve any problems you encountered.
  We strive to ensure that every guest enjoys the best possible stay, and we eagerly anticipate hosting many more satisfied guests at this property, as evidenced by our other reviews.

• Tenn Trip

  5/5

  The cabin and supplies were great. We even had a few visits with the bears which we enjoyed. If you want to watch any TV or have internet this isn’t a place you want to be in, the host tryed to help us with the tvs but we kept losing the connection and the phones didn’t work only on and off. If you don’t mind these things then this is a great place to be. It has everything you need!!

  *This review was originally posted on Vrbo

• Nice place, but NO CELL SERVICE!!

  3/5

  Positive:

  1.) Large cabin with amenities

  2.) Very clean

  3.) Super private

  4.) Dog friendly- we have two German Shepherds

  Negative

  1.) No cell service- we have Verizon and At&t

  2.) WiFi absolutely sucks- like only once device on it at a time

  3.) No satellite or cable TV- streaming only which is absolutely pointless due to the WiFi

  4.) No ventilation in the bathrooms- so you have to open a window or keep doors open

  Manager's Response:

  Hi Rachel, we’re so glad you enjoyed the clean, dog-friendly private cabin and its amenities. After sending your feedback to the homeowner, they wanted to share the following:
  - We haven't had any issues with cellphone service or internet since we installed Starlink earlier this year. Instructions on how to use Starlink are in our guest book. When you contacted us upon check-in, we walked you through the connection process. We've found it to be user-friendly and the best quality service in the area.
  - After your stay, the TVs had to be reset to the correct settings as they had been altered outside of the directions we provided. All the TVs offer Roku TV, which includes hundreds of channels and streaming options for guests to log into their accounts. We wish you'd reached out to us if you were having issues, as we would’ve been happy to assist further to ensure you could connect and use the WiFi and TV services.
  - All bathrooms have ventilation fans, but they aren't automatic. Like the bathroom lights, the fans need to be turned on with a switch.
  We work hard to provide an outstanding stay for all guests and look forward to hosting many happy travelers. Thank you for choosing to stay with us.

• Hope to stay again!

  5/5

  Grandparents, grown children, spouses & grand dogs we ALL enjoyed our stay! The cabin gives multiple areas so that everyone felt like they had their own area even the pets. Very clean and even bigger than it appears thru rental posting. The last half mile to cabin is narrow and gravel road. A little scary but doable.

  *This review was originally posted on Vrbo