Storey Lake Resort Home ~ 7 Mi to Disney!

Reviews

• Good stay

  4/5

  We had a good stay. Only feedback would be the floors were dirty. We needed to wear shoes our whole stay. Maybe better job cleaning

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: "We are very sorry to know about this through the reviews. We wish you would have notified our property manager so he can address the issue immediately. We are reinforcing the cleaning process with our cleaning partner.
  
  Our previous ratings show that we care to ensure our guests have an excellent experience and this will not be the exception."

• Awesome Condo

  5/5

  We had a fantastic trip. The condo is clean, had a great location, and had fantastic accommodations. The price is affordable, and the management was very helpful and accommodating.

  I highly recommend this condo and will stay here again in the future!

  *This review was originally posted on Vrbo

• Great place

  5/5

  We brought our family (6ppl) for a week at Disney and we had one running the marathon. It was exactly as advertised and everything went smoothly. Once we found the quick way over to the Publix shopping area we were golden. Just take a left out of the complex and go straight through the light and keep going. It dumps you into the Publix parking lot. We did not use any amities but did go on a walk to check them out. Looks great. Lots of activity. We would definitely stay in this area again.

  *This review was originally posted on Vrbo

• it all depends on the neighbors

  2/5

  I've never before had an experience where I loved a property, but would NEVER book it again.

  The community amenities were wonderful. The home was exactly as advertised and very comfortable.

  The neighbors above us were an absolute nightmare. They partied the ENTIRE time, but each night, got especially loud around 3:30am. You could feel the vibrations of the music in every bed. Voices carried so easily that it sounded like people must be standing right outside our windows, yet they were in the unit above us. When they were on their balcony, it was even worse. We heard footsteps, dancing, and the screech and slide of every chair.

  We thought, based on the fact that this was a gated community with posted security 24/7 that this wouldn't be an issue. We contacted the property manager via text (as they had been communicating with us) and we weren't answered for hours and were simply told that someone from the HOA went by and there was no one on the patio. Every night, we had to go upstairs and ask them to turn it down. They would to some degree, but it never lasted even an hour. No one truly slept for the 3 nights we were there and we flew home utterly EXHAUSTED.

  I have no way of knowing if the people above us were renters or owners, but I'd never take the chance again. Based on the host and community's response to our situation, I'd never chance a stay here again. We may consider the community with a different host and only if we had a townhouse style property.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Megan, we passed your comments on to the homeowner who would like to share the following: We do our very best to uphold high standards of hospitality for our property and provide all of our guests with an exceptional experience.
  - As we value guest satisfaction, we're sorry to hear that nearby noise impacted your stay. Once we were notified about the concern, we immediately reached out to the HOA and we were later updated that they stopped by and there were no loud noises. We also stopped by another time after and communicated with the guest above but they were not loud.
  - We do apologize for the inconvenience, but while we strive to provide a comfortable environment, external factors are simply out of our control. Guests can rest assured that this was an uncommon and unfortunate incident, unprecedented in the property's five-year rental history, as shown by previous reviews.
  - We've enhanced security protocols and communication with the HOA management, prioritizing immediate action through our guest book.
  We truly do all we can to make our home the best possible experience, and we look forward to this property hosting many satisfied guests.

• Great vacay

  5/5

  Was as described and pictured. Check in was easy and overall good stay.

  *This review was originally posted on Vrbo