Lake Arrowhead A-Frame Cabin w/ Deck & Balcony!

Reviews

• Not satisfied

  3/5

  We stayed there for 3 days it was nice and clean until we realized the second floor restroom toilet had an issue when flashing the toilet pee and water flashed from the bottom of the toilet seat. We tried to explain and they didn’t except the complaint as it needs to be fixed and they also didn’t care if I gave them bad rating as I warned them. So please be aware of this smelly issue.

  *This review was originally posted on Vrbo

• INCREDIBLE HOME!

  5/5

  We can't rave about this place any more highly! We weren't sure what to expect and we were blown away. The house was clearly just remodeled, the ceilings were huge with gorgeous views through the A-frame windows. The bedrooms all were great size, CLEAN, and one even had a peloton bike to ride! All bathrooms had small hotel-like shampoo and conditioners already there. Welcome book told us places to go eat and there was a pass so we could walk the lake trail and swim. The recreation room was also large and was on a separate floor than all the bedrooms which was great for the kids to stay up and have fun. We have stayed at some dumps and the photos did not do this place justice. We will absolutely be staying here again. A new home with 5 large bedrooms (and a new hot tub) was a great value for our family. Thank you!

• Great house but poor cleaning

  4/5

  It was a great house, but the cleaning team did a terrible job. All floors were dusty (we had to throw away a few socks after). Master bedroom sheets were dlrty (had hairs all over). There were no empty trash bags and we had to improvise to collect and dispose of trash.

  *This review was originally posted on Vrbo

• Dirty

  1/5

  The house was very dirty. The bath tubs had hair, the floors were very dirty all over the house, especially in the living room and where there were rugs. The kitchen was poorly stocked with plates. The dishwasher had dirty dishes in there and a broken dishwasher. Very disappointed and will not stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Irene, thank you for your review. We wanted to pass along the following feedback from the homeowners: "We are sorry to hear you were disappointed with your stay.
  -We were not aware that the dishwasher had been broken, but we have replaced it.
  -We will speak with our cleaning team to make sure our standards of cleanliness will be upheld and nothing will be overlooked in the future.
  -As for plates, we have plenty of plates, so we are wondering if the extras were missed.
  We wish you had reached out during your stay to let us know your concerns, as we would have been happy to take care of the things you mentioned right away. If there is ever anything we can do to make sure you have a great stay, please don't hesitate to let us know!"

• Perfect house for a family (or two)

  5/5

  Beautiful house in a great location. Perfect for our two families, the four cousins loved the bunk room and the playroom downstairs. Highly recommend for anyone visiting Arrowhead!