Pigeon Forge Cabin w/ Hot Tub, 12 Mi to Dollywood!

Reviews

• Brooks vacation

  5/5

  Really enjoyed the cabin. Very clean and in a great location

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We are glad you enjoyed your stay!"

• Meh~Neutral

  3/5

  The cabin is cute and in a private area. The kids loved that we had our own area. We saw a family of bears the second day we were there. They walked through the neighbors yard and up our drive. Navigating to Pigeon Forge was fairly easy with directions. There are a few sharp turns on the route but it’s close.

  There were a few issues we encountered. Dealt with them but they were annoying and cut into our vacation time.

  1. Light on ceiling fans broke (Jeremy Fixed)

  2. Cable not working (Jeremy found it was plugged in wrong)

  3. Both bathroom showers don’t drain while in use. I had water up to my ankles when I showered.

  4. Door lock wouldn’t lock when we tried to leave for the day. Maintenance had changed the batteries the night before when he was out because they were flashing low battery and it worked then. Maybe leave an actual key in the future so the family can continue their vacation instead of waiting.

  5. Couch recliner broken on one side.

  6. No instructions on how to operate the hot tub or where the timers were.

  I do want to add Jeremy our maintenance man was AMAZING! He was very polite and considerate each time he had to come. He fixed the present issues but some we didn’t encounter until later.

  I also tried to email the address I was provided for issues and I was never responded too, still to this day I haven’t been. Hopefully future gusts have a more positive experience than we did.

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: "Carrie, Thank you for your feedback we are happy to hear you thought the cabin was cute and in a good private area. We're happy your kids enjoyed the location and you were able to see our local wildlife, we enjoy seeing the bears too.
  
  - We are happy to hear that Jeremy was able to address a couple of things and was professional in doing so.
  - Regarding the other things, the hot tub directions, shower drains, and recliner. I have forwarded this information to our cleaning and maintenance company and they will be addressed at the next available time.
  - As for the lock, we hesitate to leave a key and rely on it not being taken, copied, lost, etc. The code is the safest route to go. I believe this issue was resolved as well. And if we need to in the future, we will purchase and install a new lock.
  
  Thank you for your input so we can try to improve things for future and/or return guests. We look forward to this property hosting many satisfied guests. We will continue to strive for the 5-star experiences we know we can deliver."

• Our stay

  5/5

  We had a pleasant stay. We enjoyed having the quietness and sincerity of being calm. This was our first time doing this so it was a little creepy but we enjoyed the stay. There were a couple things that were damaged when we got there and we did our best not to add to it. We tried to make sure things were cleaned and left how it was when we got there. Thank you for our stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We are glad your first time was a good experience. Hopefully, it leads to more positive ones!"

• Only a three

  3/5

  Access to the drive needs to have better signage. Also the drive is very hard to maneuver getting in and out. Bushes on the front of the house need trimmed can't see off the front porch when sitting there. Inside was exactly like the pictures online. Game room door to the hottub needs some adjustment its hard to close.

  *This review was originally posted on Vrbo

• Bear Country

  5/5

  Great place! Saw a bear walk right across the driveway early one morning while we were sitting on the front porch. The sounds at night were very cool, too. Nothing like Ohio.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: ''Very happy you had a good experience!''