Beachfront Condo w/ Resort Amenities & Boardwalk!

Reviews

• Wonderful location

  5/5

  2nd time staying at North Hampton at Kingston Estates and would stay anywhere else

  *This review was originally posted on Vrbo

• Love Kingston Plantation, cleaning could be better

  4/5

  As another reviewer symrataed the floors were dirty and the overall cleanliness could be better. FYI- the dryer is VERY hard to close and get to stay shut. Once it is shut, you have to turn the power on and bang numerous times on the door to get it to”lock” and get the red power Vuitton to show so you can run the dryer. Washer had to be restarted at least 2x before it would run a cycle. We notified both the on-site contact and Evolve and neither were able to help, so we just got used to fighting with the machines to get laundry done. Beds are very comfy, love the lighting in the unit, although the room with 2 beds could use more/brighter lighting. LOVE the huge balcony, but the furniture shown in the add is different than what is on the balcony and the furniture is not very comfy for bigger people. Would have been nice to have a few loungers as well, as there were only 6 chairs and a 4 person table. Door is kinda tricky to get into, I found the if you put the key in the knob and just turn to the right as far as you can and push it opens, but is heavy, then you have to hold the fire to pull hard to get the key back out. The only other, kinda big issue was there is only one key for the unit, so either everyone leaves together and stays together or someone is unable to leave the unit.

  *This review was originally posted on Vrbo

• View is great, cleaning could be better

  4/5

  Upon arrival, we had to do some cleaning to make it acceptable to us. The floors were filthy, we found other peoples hair in the bathroom and one pillow and pillowcase smelled like vomit. We did let Evolve know about the issue and they were prompt and helpful in making it right. There is something wrong with the dryer, as it does not shut properly or latch with out serious work and banging with the heel of the palm to get it to lock and start. The washer is hit and miss sometimes it started no problem, sometimes had to start it 2-3 times to get a whole cycle to go. Could use some updating in the kitchen, especially the cabinets. The beds were comfortable and the location and view is perfect. Only other real issue is the door knob/key to get into the unit. There is only 1 and you have to leave the key in and turn it to the right and then push the door open and it takes a bit of effort to get the key back out. The outdoor furniture is not what is pictured, just 6 basic chairs that are not very comfortable, especially for larger people. A few loungers would be a nice addition to the balcony. Personally, I prefer to book directly with the owner and am not a fan of booking with a company and then having the contact person for issues being another company and one that is not very responsive or helpful.

• Not Best Stay

  3/5

  Unit was fairly nice but got there and was only 1 key. Dryer wasn't working. Washed a load of clothes and put in dryer and dryer came on but clothes wouldn't tumble. Had to hang clothes on hangers to dry. Couldn't wash bath towels or any clothes all week which was an inconvenience. Contact wouldn't return calls, texts or emails so had to contact Evolve Property who tried to call contact with no response and had to get owner of condo involved who had to get repairman to come out and look at dryer who had to order the part. Dryer never got fixed. We wouldn't stay in that unit again with the propery contact they currently have. .

  *This review was originally posted on Vrbo

  Manager's Response:

  Our goal is to ensure that our guests have a comfortable stay with us and to deliver elevated standards of hospitality.
  - We value the condition of our appliances in the home and we sincerely apologize for the issue with the dryer. We were informed that the dryer had broken down after the previous guests checked out, and there was only a 6-hour window before you arrived, and checked in, making it challenging to get it repaired in time. We arranged for appliance service personnel and they arrived within 24 hours of your check-in, but a replacement part was required. The part arrived in 5 days and was installed the day after you checked out.
  - We recognize the importance of ensuring guests have access to a quick and efficient guest contact. We are in the process of evaluating our options for improving our local Guest Contact service which will; thereby, provide improved guests assistance during their stay.
  We do all we can to make our homes the best possible stays, and we look forward to hosting many satisfied guests.

• 5/5

  Great stay would definitely rent again

  *This review was originally posted on Vrbo