Springfield Home w/ Yard: 3 Mi to Downtown!

Reviews

• Cozy & Quaint

  4/5

  A compact quaint house that fit our needs well. I felt it did lack some curb appeal, with dead leaves, sticks and spider webs on front porch and dead tree branches in fence row, bushes and along walk ways. Neighborhood was quiet and close to many of the things that we came to Springfield to enjoy.

  *This review was originally posted on Vrbo

• Vacation

  5/5

  Nice

  *This review was originally posted on Vrbo

• Not quite there

  3/5

  We chose based on location. And as described, it is by a hospital…but Life Flight chopper’s pad and pad are less than a block away! Other issues were liquor bottle, cigarette butts, and broken glass in backyard…know this as seating is the stoop or an old foundation wall. Only had 1/2 roll toilet paper…extras not found in house!…supplied our own! Finally, take out trash as listed in checkout, but no outside receptacle! Hope Walgreens didn’t mind, but we did buy the tp there, so! Won’t use again. Did I mention my partner had to find fuse box as outlets didn’t work?!

  *This review was originally posted on Vrbo

• Not quite there

  3/5

  We chose based on location. And as described, it is by a hospital…but Life Flight chopper’s pad and pad are less than a block away! Other issues were liquor bottle, cigarette butts, and broken glass in backyard…know this as seating is the stoop or an old foundation wall. Only had 1/2 roll toilet paper…extras not found in house!…supplied our own! Finally, take out trash as listed in checkout, but no outside receptacle! Hope Walgreens didn’t mind, but we did buy the tp there, so! Won’t use again. Did I mention my partner had to find fuse box as outlets didn’t work?!

  *This review was originally posted on Vrbo

• A few things we would have liked to know…

  3/5

  Here are the items that fell short of our expectations: 1.) there were ants in the living room; 2.) the comforters on the beds were not clean; 3.) the mattress on the fold out bed needs to be cleaned; 4.) there was only one small trash can in the bathroom for the entire house; 5.) broadband was so slow we couldn’t watch a movie; 6.) the bedrooms are upstairs from the 1 bathroom and 7.) pictures of the stairs should have been included in the posting.

  We communicated many of these concerns with the management company on the first day we arrived. Only one issue (a broken sink faucet) was addressed. The other items were not.

  I would not stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Gini, we want our guests to rest easy when they stay with us, and we apologize if you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The owner makes cleanliness and sanitization top priorities. We have begun working with a new cleaning company to ensure that future guests do not share your experience. We do use a cleaning service to have the home professionally cleaned before each guest's arrival.
  - We wish you had reached out to the Guest Contact during your stay if there were any issues you needed addressing. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  - The listing does state that the bedrooms are accessible via stairs, but we are sorry if this caught you off guard. We encourage guests to thoroughly review the listing before booking, to ensure they find the perfect vacation home for their needs.
  - While we do regret our home was not up to your expectations, we are happy to share that no issues were reported by the guests who stayed the following weekend.
  - Thank you for sharing your review. Your feedback assists us in understanding our guests' perspectives and improving wherever possible.