Breezy St Augustine Condo: Walk to Crescent Beach!

Reviews

• Quail Hollow, Crescent Beach

  2/5

  Arrived Friday, dirty towels on the back of the bathroom door, and the light switch in 2nd BR needs to be replaced, unsafe connection. Dirty coffee cups on counter with clean ones. Dirty dishes in cabinets, we hand washed everything before using. Lot of small flies in the kitchen & bathrooms. Coffee pots were plugged in, and old pods and filter left in them. Regular pot had a used filter so old that it had become hard as a rock and had mold all over it. Had to wash it and run vinegar through it to clean. Monday morning, we were met with people on our balconies scraing and caulking. They taped up the windows and were back at it Tuesday morning on the balconies again and while my wife was still asleep. I also discovered that the sliding door lock on the bedroom balcony didnt work! Not real happy about that when we had our stuff in that room. We went to leave and they had taped plastic sheeting over the door. We had to bust out to leave. Same issues Wednesday. We decided to leave at tbat time and just went back Thursday to put away dishes in the dishwasher and take out the trash. Tbey were still painting Thursday afternoon. Im sure the owners have no control of the maintenance of the buildings but some notifications would have been nice. You would also think that the place would be cleaner with all the fees paid! Carpets were old and dirty looking. We definitely did not enjoy our stay and feel cheated. Instead of over $1000, this should have been a freebie!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Anthony, thank you for sharing your detailed feedback. The homeowner reviewed your comments and wanted to address a few points:
  - We apologize for any cleanliness issues you experienced; we strive to maintain high standards and will address this with our cleaning team.
  - While we communicated about the ongoing work on the balconies, we're sorry if there was any inconvenience caused by the maintenance crew. We understand how this could have disrupted your stay.
  - We have noted your concerns regarding the carpet and will ensure that it is professionally cleaned or replaced soon.
  - We regret that the kitchenware wasn't up to par and will take steps to ensure that all kitchen items are properly cleaned and stored in the future.
  Thank you for bringing these issues to our attention. Your feedback helps us improve our services for future guests.

• 5/5

  Very family friendly!

  *This review was originally posted on Vrbo

• Pink vacation.

  5/5

  Well, everthing was great but the beds,they were a little dated .

  *This review was originally posted on Vrbo

• Nice location, beds were horrible.

  3/5

  This would have gotten higher marks if they had reasonable beds that didn’t sag in the middle or have a covering of the queen mattress by 2 old comforters covered with a fitted sheet. The rugs in the living room and bedrooms were old and felt grimy.

  We did like being close to the beach and the kitchen was outfitted with enough pots and pans that made eating in easy which is important to us.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Carol, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - We're glad to hear you enjoyed your overall stay, but disappointed to hear your stay did not fully meet your expectations and want to take a moment to address your concerns.
  - Regarding your concerns about the bedding and carpets, we want to assure you that we take cleanliness and guest comfort very seriously. The carpets were professionally cleaned on February 10th, just before your stay, to ensure they were in optimal condition. Additionally, our cleaning protocol includes stripping and washing all bedding after each guest's departure, followed by thorough remaking of the beds. We've never received complaints about sagging beds before, but we'll certainly investigate this further to ensure our guests' comfort.
  Please know that we strive to provide a comfortable and enjoyable experience for all our guests, and we appreciate your feedback as it helps us identify areas where we can improve.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Clean and nice condo!

  5/5

  We enjoyed our stay at the condo! It was well stocked with everything you could think of! My family of four had plenty of room. Very relaxing and good central location. The private access to the beach was very nice. Pool area was nice as well and well kept. The beach and water was absolutely beautiful. Enjoyed my morning and night walks on the beach very much. Very family oriented place and relaxing too! Will definitely be going back!!

  *This review was originally posted on Vrbo