Charming Charleston Home w/ Yard & Fire Pit!

Reviews

• Cute, clean and affordable

  5/5

  The house was cute. It was myself, my husband two of our sons and another mother and son. Plenty of places for everyone to sleep. It was a little difficult with one bathroom but we knew that ahead of time. The washing machine is tricky but it works eventually. Very clean and updated nicely.

  *This review was originally posted on Vrbo

• Great stay!

  5/5

  We were happy with our stay. Everything was as listed. Convenient location. Beds were comfortable.

  *This review was originally posted on Vrbo

• Amazing Stay for Wedding

  5/5

  The house met and exceed our expectations. The communication with property manager was on point. I'm disappointed that I won't be able to used it for my next upon coming visit. But I'll will be looking for it other future visit.

  *This review was originally posted on Vrbo

• Good & Bad

  3/5

  The good – it is a convenient place to stay if you have a car. I rented this house so that my group of three would be comfortable for a 3 night stay in Charleston. It had snowed the night before and day of our arrival. When I contacted the property manager to say my flight landed, he informed me there was a shovel in the house and I could shovel the walkway if I wanted. When I got to the house, I found that the cleaning crew failed to empty the full trash can in the kitchen. During our stay the bathroom door fell off the hinges. Regarding each item, I reached out to the property manager. He told me where the trash can was outside so that I could walk through the snow to empty the prior guest’s trash. The property owner acted surprised that the bathroom door had fallen off the hinges, but clearly this was an ongoing problem (tiny screw had been used to affix the upper hinges). My son remedied the hinges so the door would close. The owner has a no refund policy so make sure this is where you want to stay. I was aghast that roughly half of the expense for our stay was cleaning fees and then we had issues to deal with. I was further disappointed when we were stripping the beds (you’re required to strip the beds before you leave, load and start the dishwasher, and take out the trash) and neither bed had a mattress pad, nor did the pillows have liners under the pillowcases. GROSS. I would not stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jeanette, thank you for sharing your feedback. We're sorry to hear your stay didn’t meet expectations and have shared your comments with the homeowner, who wanted to address the following:
  - The walkway was shoveled the day before, but fresh snow arrived just before check-in. A snow shovel was provided for guest use.
  - We apologize for the kitchen trash oversight, which has been addressed. Cleaning fees cover professional services to sanitize the home, with guests asked to complete small tasks, like trash removal, at checkout.
  - The bathroom door issue has been resolved, and we appreciate your quick fix during your stay.
  - Mattress covers are cleaned regularly, and new pillows and liners are being added based on your feedback.
  Thank you for helping us improve for future guests!

• Nice place to stay

  5/5

  Good location in a nice neighborhood. Clean and well equipped. Great for a family.

  *This review was originally posted on Vrbo