Spacious McGaheysville Family Retreat w/ Game Room

Reviews

• Will Rent Again

  5/5

  We had a wonderful family weekend and will definitely rent this house again. I am so glad I didn't give much weight to the negative reviews. The owners were fantastic to communicate with and very understanding when we needed to reschedule our trip due to circumstances out of our control. There was plenty of space throughout the house for family meals, game nights and just hanging out. We went snowtubing, skiing, snowboarding and to the Waterpark. This was our 4th visit to Massenutten over a 7 year period staying in different accommodations each time. We will definitely rent this house again on future trips.

• wonderful family house, we had 16 and we fit just right.

  5/5

  It was a blessing to be able to have a great house that fit all our family. The game room was a big hit.

  *This review was originally posted on Vrbo

• Nice House but pumping was awful

  2/5

  The house is absolutely beautiful. But the moment we walked in we had pumping problems. Water line broke, due to water damage a light fixture feel from ceiling and almost hit my two nieces. Floor was so slippery in the basement, people were slipping and almost hitting the floor. We had to do a lot of cleaning up leaking water, dumping gallons of water in toilets to get them the flush and then unclogging a toilet. First day we had no running water through the next morning. Throughout the entire weekend, someone was always on cleaning up water duty and checking for leaks. We did get a night refunded, We wanted to enjoy it and relax. However, it was just a lot of work to fully enjoy our vacation. Without those issues, this would be a awesome vacation house for a big family.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sonya, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  I want to extend my apologies again that you experienced a waterline break upon your arrival. There was never a pumping issue during your stay, but a waterline break in the basement wall. We were fortunate to resolve the leakage within an hour of your phone call. Several options were offered, but your party liked our home so much that you chose to stay. Our maintenance man was able to finish the repair by 9:15 the next morning, and the water was restored. Unfortunately, the bathrooms were used while the water was turned off, and this resulted in a clogged toilet. We keep a supply of Liquid Plumber and four plungers for this type of occurrence. I’m so glad you were able to unstop the toilet. As you know, we would have been more than happy to fix it if needed.
  I’m so glad there were no other issues during your stay.
  We always strive for our guests to have an outstanding vacation and do everything in our power to make that happen. As you know, homes can have unplanned accidents, just like our waterline break. A quick response and repair is the best we can hope for in this type of situation. I’m so glad we were able to offer that to you.

• VA Family Reunion

  4/5

  We enjoyed the house and rate 4 out of 5. Large house for our 7 adults and 7 children. Everyone had enough space. Some items needed attention which Pam the owner took care of fixing.

  *This review was originally posted on Vrbo

• great property

  5/5

  Outstanding place to stay!

  *This review was originally posted on Vrbo