Spacious Houston Family Home with Game Room!

Reviews

• Lots of space

  4/5

  First impressions not so good. Neighborhood looks a little dismal and unkempt. House itself neat and clean with a few exceptions. I’ll explain in a moment. Floors, surfaces, kitchen, bedrooms and bathrooms quite clean. But throughout walls were marred, dirty or had chipped plaster which I found a little off putting. It was great to have ping pong and foosball tables. I’m short and wasn’t able to get up onto the kitchen stools where I could watch TV. Considering how many people the

  Space could sleep, there wasn’t enough seating for conversation or eating all at one time in one space. In the end, we enjoyed the space, getting together was an important reason for getting this house.

  *This review was originally posted on Vrbo

• Perfect for what we needed

  5/5

  Great communication

  *This review was originally posted on Vrbo

• Bday trip

  4/5

  Everything was very nice and clean ,good location

  *This review was originally posted on Vrbo

• Bachelors party

  5/5

  This house is great for a large group. We came in town for the NCAA tournament and the home was amazing. Very spacious inside with all ammenities and the backyard adds another great space for you to enjoy.

  *This review was originally posted on Vrbo

• WARNING!! THIS IS NOT A VACATION DESTINATION!!

  1/5

  Beware not to be duped by the photos of a "charming", "cozy" family home. We arrived to what I thought was going to be a fun family vacation to find ourselves in a very bad part of town in a neighborhood with homes with bars on the windows, surrounded by chain link fences, and trash everywhere (in the yards, on the streets, piled between homes). I was shocked. The photos of the home make it look bright and spacious but that is not the feel of the home or neighborhood. We felt completely unsafe and could not stay which resulted in the 9 of us having to scramble to find safe lodging. I cannot describe how disappointed and frustrated we were.TO BE CLEAR: This is not a vacation home in a vacation destination and should not be marketed as such (ie "Vacation"RentalByOwner/VRBO). Putting this property up for rent as such is incredibly unprofessional and frankly deserving of a refund. I have pictures of all the above described but as far as I have researched, VRBO does not allow photo attachments with their reviews.

  *This review was originally posted on Vrbo

  Manager's Response:

  Lori, The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  - We wish you had allowed us to make you feel welcome in our home so that you could have stayed and had a good trip.
  - This home is in a good neighborhood, surrounded by lovely families most of whom are elderly, it's quiet, and not much activity. There are NOT any issues and it is very safe. We want our guests to be safe and ensure that if there were problems we would do what is needed to keep you and us safe. Our home is as advertised we do not need bars on the windows so we do not have them, we also do not have a fence as it is not needed, but the backyard is fenced in
  - We have a history of guests who have stayed with no issues, and have enjoyed our charming and cozy home, they have made new memories with their friends and families and have shown their appreciation with kind words and 5-star reviews.
  - When you spoke to our guest contact you did not allow them a chance to assist you, and the way to speak to them was not necessary
  
  We truly go above and beyond for our guests and are confident that future guests will have excellent stays! We will continue to deliver the 5-star experiences we know we can deliver.