Spacious Celina Rental w/ Private Pool & Yard!

Reviews

• Over had a great time

  5/5

  A few things could be updated just as the grill or a better stocked cook where but other then that a absolute great stay

  *This review was originally posted on Vrbo

• "Disappointing Experience at Celina Vacation Rental with Private Pool"

  1/5

  The vacation rental in Celina with a private pool from July 8th to July 14th was disappointing. Upon arrival, the house and yard appeared neglected, with full trashcans at the entrance. The pool was dirty despite supposedly being cleaned a few days prior. Several issues were reported to the local management, but no immediate solutions were offered. The garage door, outside refrigerator, and inside refrigerator with an ice machine were all malfunctioning. Lots of items listed in the listing were NOT available. Trash was not collected as promised, and the kitchen was not well-equipped or clean. Additionally, there were maintenance issues like missing faceplate covers, lack of A/C filter, and pest infestations. Due to these problems, the guest chose to leave a day early.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  Thank you for sharing your feedback with us.
  -We were aware of the issues you reported and addressed them to the best of our ability during your stay, including issuing a partial refund to compensate for the inconveniences you encountered. We are disappointed that despite our efforts, you still felt that a one-star review was warranted.
  
  Thank you again for your feedback. We will continue to work on providing a better experience for all our guests.

• Perfect place to stay

  5/5

  We are so happy we could find a place that could accommodate us with what we needed!

  *This review was originally posted on Vrbo

• Family Reunion

  3/5

  The property looked nice from the street. Up close it was rather worn looking. The grass in places was almost a foot high. Beds needed weeding. Refrigerator was not very cold and no water connected so we had no ice. Tremendous amount of bird poop in areas where the birds were nesting in rafters. Not enough seating to accommodate amount of people. One of the keys did not work. Could have gotten a 5 star rating because the house has tremendous potential.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Katharine, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -Our mowing service was delayed due to recent rain, and we apologize for the taller grass. This has since been addressed.
  -There is a secondary fridge available for guest use, which provides additional cold storage and ice as needed. We wish you would have reached out to us during your stay. We would've been more than happy to address your concern to make your stay most comfortable.
  -We cannot legally remove bird nests but we do clean the area regularly to manage any mess.
  -The property has two tables that accommodate the number of guests the home sleeps.
  -For security reasons, there is one key for the front door. We aim to avoid confusion with multiple keys.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Nice House, could use some fixing

  4/5

  We stayed at this property with friends to see the 2024 solar eclipse. We had 5 adults and 4 children (ages 7-11). One of the adults uses a cane for mobility. The main floor bedroom having a bath and shower was nice for the person who uses a cane, and was needed for our stay, the room was spacious and comfortable. The other rooms upstairs were also a good size and comfortable. The pool was lovely, the kitchen had the needed tools for us to cook for everybody. The washer and dryer worked well and it was especially nice to have access to the garage! The kids loved having the chess board, even with the pieces broken.

  It's outside the city a bit which was perfect for us, no crowds, just a chance to get together with friends and be together. Amenities like a grocery store, etc... weren't too far.

  A couple of little things that would have made things better - one of the interior door handles fell off while we were staying, the handle on the door to the garage sticks pretty badly and made it difficult to access the garage. The towel rack in the upstairs bathroom was falling off the wall when we got there. So with a few little fixes, I think it's a great place.

  *This review was originally posted on Vrbo