Spacious Canyon Lake Home on 3-Acre Property

Reviews

• The house was spacious & convenient. Would stay here again if in area.

  5/5

  We enjoyed our stay, the house was spacious and had an excellent view.

  *This review was originally posted on Vrbo

• Disappointed

  3/5

  We booked a stay way in advance from Wednesday to Sunday for our family. Positive items: beautiful view from the balcony, large home to accommodate our large group, good amount of household and kitchen items to use, very quiet, lots of beautiful trees and the host was very responsive.

  The negatives: way too many stairs, it was brutal! The neighborhood/area is not well kept, there was an abandoned home next door. The walk to the lake is 15 minutes but you're walking between high grass and the lake was dirty with beer bottles, misc trash items. We had hot water for a day and a half...even after the plumber "fixed" the issue. We received a credit of $70 for the inconvenience after paying $2k for this rental. Roaches were in the beds, the living room couches and showers- no one came to lay down the roach bait as mentioned. The home was dirty but could be that it had not been used in a while since it had a for sale sign in the front.

  I really expected a higher quality of a home for the advance notice of booking as well as the price paid. Although we had to make the most of it, I would not book her again.

  Manager's Response:

  Hi Nancy, we want our guests to rest easy when they stay with us, and we apologize that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We make every effort to accurately describe the layout of the home, including the presence of stairs, in our listing. We're sorry if this caused any inconvenience during your stay.
  - We understand your concerns about the neighborhood. While we can't control the condition of neighboring properties or the public areas around the lake, we'll share your feedback with local authorities to help improve the area's upkeep.
  - We sincerely apologize for the hot water issue you experienced. Despite the plumber's efforts, the problem persisted. The credit provided through Evolve was intended as a gesture of goodwill, and we regret that it fell short of your expectations. Evolve tried contacting you to see if there were any outstanding issues, and didn't hear back.
  - The presence of pests is unacceptable, and we take this very seriously. Our pest control company is scheduled for regular visits, but we'll ensure more frequent treatments to prevent future occurrences.
  - Thank you for letting us know about the cleanliness issues you encountered. Our cleaning service has been made aware, and we will take steps to ensure the property is thoroughly cleaned before each guest's arrival. Our cleaning team takes pride in their work and is always available to address any issues or concerns that arise.
  We appreciate your feedback as it helps us improve our service. We hope you'll reconsider staying with us in the future, allowing us the opportunity to provide you with the high-quality experience you expected and deserved. Thank you for taking the time to leave your review.

• An incredible relaxing stay

  5/5

  We enjoyed our stay. The home was clean and so much space for us all to enjoy. The view is beautiful. It was too muddy so not so pleasant walk to beach but it's the rains fault. Thank you for letting us stay at your home.

  *This review was originally posted on Vrbo

• An incredible relaxing stay

  5/5

  We enjoyed our stay. The home was clean and so much space for us all to enjoy. The view is beautiful. It was too muddy so not so pleasant walk to beach but it's the rains fault. Thank you for letting us stay at your home.

  Manager's Response:

  From the Owner: "Rose, thank you so much for your review and feedback. We hope you can stay with us again!"

• Great for large group of adults

  4/5

  Great views & living space!

  *This review was originally posted on Vrbo

  Manager's Response:

  From The Owner: "Sherry, we are so glad you got the opportunity to enjoy our beautiful views and home. Thank you for your review!"