Rustic Sevierville Cabin: Hot Tub & Mountain Views

Reviews

• Great Experience

  4/5

  Great Experience

• Nice roomy cabin with great views

  4/5

  Overall, this is a very nice retreat—far away enough from the tourist madness of the Smokies yet convenient to Greenbrier (part of the National Park) and the artist community. Very easy check in and excellent property management resources. Only downside was the weather was very variable (70 and 80’s some days, in the 40’s other days) and owner has a remote lock on the thermostat so there’s no way to heat or cool the cabin without their assistance. You have to call the property management company, who will notify the owner to change the thermostat. The property management company was very responsive and helpful.

  *This review was originally posted on Vrbo

• 5/5

  The view was amazing! The room with the two beds was a bit cramped but we made it work. This is a place we will definitely be recommending to others.

  *This review was originally posted on Vrbo

• Fantastic Get-A-Way

  5/5

  The Envolve team was great! The cabin was great and met all of our expectations. We loved the fact they allowed us to have two dogs and didn't put a size limitation on them. We would recommend the cabin to anyone going to the area and would love to stay there again.

• Mountains

  3/5

  The cabin was nice. Could have been cleaner. Could not use refrigerator, it had a horrible odor. Bought cooler to store stuff in. Sharing a driveway was a tight fit. But the view was awesome.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Loretta, we appreciate you sharing your thoughts on your stay. After looking into your feedback, we connected with the homeowner, and they wanted to provide some insights:
  -Thank you for expressing your positive sentiments regarding the cabin's view.
  -Our dedicated cleaning and maintenance teams have noted that the guest's statement about cleanliness lacks specific details that would assist them in addressing any concerns. Additionally, our cleaning partners have indicated that no specific complaints were raised by the guest during their stay for resolution.
  -Regarding the refrigerator issue, we regret that it wasn't brought to our attention during your stay, or at least, our management company, Evolve, informed us post-stay. Subsequently, we have taken immediate action and installed a new refrigerator to ensure the comfort of our guests.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.