Gatlinburg Getaway: Private Hot Tub & Fireplace!

Reviews

• Great view/Needs major cleaning

  3/5

  Upon arriving our initial thought was the view! Perched high up enough to see the coaster and all the lights on the road! The wrap around porch was great for the kids to have plenty of running room. Unfortunately we encountered several disappointing features and problems with our stay. We made the host aware in hopes it can be addressed for the next guest. The mattresses in all the bedrooms but one were hard as a rock and just over all uncomfortable. The bathroom on main floor wouldn’t flush. The refrigerator didn’t keep food or drinks cold. The outdoor furniture was covered in pet hair as well as the cabin over all felt like it needed a good cleaning!! Clumps of hair and pet hair in corners. The living room couch was broke down with no mattress on pull out sleeper. We just felt like the price we paid per night it was lacking in general. We have always used VRBO and had great cabins. This is our first stay with Evolve. We stayed at the cabin the whole time and cooked every meal there so the cabin was used all weekend. Hopefully all of these things are fixed because the space of the cabin and location has potential.

  Manager's Response:

  Hi Carmen, we appreciate your feedback, and we are committed to providing an excellent experience for our guests. Here are some insights from the homeowner:
  -We genuinely appreciate your review, as feedback plays a crucial role in maintaining our standards of excellence. Rest assured, we take your comments seriously.
  -As we reside out of state, we entrust our team to uphold our standards diligently. However, in light of your concerns about the cleaning issue, we are personally committed to addressing this matter. We will be conducting an unannounced visit to the cabin at our earliest convenience to ensure that all aspects meet our standards.
  We strive to ensure that every guest enjoys the best possible stay, and we eagerly anticipate hosting many more satisfied guests at this property, as evidenced by our other reviews.

• Weekend getaway

  5/5

  Great location close enough to town to walk.

  But also has some privacy.

  *This review was originally posted on Vrbo

• Weekend getaway

  5/5

  The house was great. Loved the loft with pool table and the theater set up was great for the football games. The only description that seemed a little off was the walking distance to downtown, but the house was great

  *This review was originally posted on Vrbo

• Very nice cabin in Gatlinburg!

  5/5

  We absolutely loved this cabin! It was the perfect size for my family and was exactly like the description. It was clean and furnished with everything you would need. The kids loved the hot tub, and all though we didn’t use it, the fire pit outside was a nice touch. The only 2 suggestions would be to put a regular size ironing board in the cabin instead of the small tabletop one, as the small one was kind of hard to use, and to put a mirror in the king room on the main floor, because the connected bathroom was very small, and made it hard to get ready in. The cabin was located just off the main parkway, so there were no scary, narrow roads leading to it, which was great. We had a perfect stay for our family vacation, and we would definitely rent again!

  Manager's Response:

  From the owner: "Thank you for the great review and the suggestions . Will definitely get the mirror and full size ironing board . We are always making updates and improvements to ensure our guests have a fantastic and memorable stay! We hope to host you again !"