Newly-Renovated Condo w/ Mtn Views - Walk to Dtwn!

Reviews

• Great condo!!

  5/5

  This is a great property with a homey feel. The balcony is a great place for morning coffee! Very convenient to downtown Gatlinburg.

  I highly recommend this property!

  *This review was originally posted on Vrbo

• vacation

  5/5

  great!

  *This review was originally posted on Vrbo

• Okay, but could be so much more...

  3/5

  Checking into the condo was easy as noted in the check-in instructions. Enjoyed taking in the beautiful mountain views that this spacious condo offered during our fall retreat. The rambling creek was peaceful to listen to when enjoying a hot cup of coffee on the balcony in the morning. Also, the condo offered 1 spot for garage parking. Unfortunately, we couldn't locate the condo unit parking pass that was required to keep on the dash for parking privileges. The kitchen was adequately stocked.

  With that said, the condo is in OK condition but believe that it could be so much more. Upon arrival, it was noticed that the bedroom window (the front room that faces the walkway to other unit entrances) wasn't locked and wouldn't lock. The blinds in the same bedroom were broken and couldn't be closed. This was reported to the rental agency but unfortunately was not resolved during our stay. There were several light bulbs burnt out. Also, the cleanliness of this unit was disappointing and could use some attention. Both bathroom shower heads had mineral build-up, as well as mildew on the shower curtains and grout - which can easily be managed. The hallway bathtub didn't drain properly and was clogged. Both bedrooms have king size beds but could benefit greatly from an update. Tip: highly suggest bringing your own pillows along for your adventure and stay at this condo. Overall, the location of the condo to downtown Gatlinburg made our adventures downtown a breeze but the condo could use some proper TLC.

• Do not rent this Condo.

  1/5

  This condo is outdated, ill equipped, Filthiest place we have ever been in, in our 45 years of vacationing. Mildewed baths , soiled pillows and carpets, lack of functioning window treatments, all bedding needs replacing. One bedroom had a leak that got occupants wet while sleeping. Trying to reach and get response from contact person almost nil. After finally responding to us, she did reach out to owner who stated that he wouldn't fix, replace or clean anything and this has been long time ongoing. After two days, of a three day vacation, he did offer a discount which was a joke!

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: "Patricia, we want all of our guests to rest easy when they stay with us, and we wish that if there was something wrong you would have reached out to us while you were at the property.
  - Our cleaning team works very hard to provide our guests with a clean and comfortable home to stay in. Photos are taken after each cleaning so that we know the condition of the home before the next guests arrive. We have verified with the cleaners and nothing was amiss.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We will continue to strive for those 5-star experiences we know we can deliver."

• Great Communication!

  5/5

  The condo was very clean. We were able to check in a little early and stay a little late. Very close to downtown. Perfect stay!