A-Frame Cabin w/Hot Tub < 1 Mi to Ober Gatlinburg!

Reviews

• A Frame Cabin

  2/5

  The pictures of the cabin on line are not a good representation of the actual cabin. It wasn’t the cleanest. Cobwebs and dust on fans. The main TV did not work. There are no blinds on the window above the master bed. The light shining in was harsh when trying to sleep. The beds were comfortable and the kitchen was stocked but overall, not worth what we paid for. I was disappointed.

  *This review was originally posted on Vrbo

• Great location

  3/5

  The cabin was located in a beautiful setting with plenty of opportunities to see bears. The drive into downtown Gatlinburg from our unit was less than 10 minutes. Upon entering the driveway after dark, it’s very steep and not well lit so backing in is very difficult but necessary in order to fit in the driveway. The things I noticed but may not bother anyone else is that the landscape is in need of cleaning up. There were broken landscape lights and the bear statue was missing. The gutters very much needed cleaned out and the outside could stand a good power wash. There was a screen missing where the hot tub was and it should have been cleaned better. We drove seven hours to stay and when we arrived there wasn’t any toilet paper. That may not be something that is provided but at least one roll would have been nice until we could have made a trip to the store. The beds were very comfortable and there were plenty of clean bath towels which was nice. Overall we enjoyed our stay but just not sure it was worth what we paid for it.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Tricia, thanks for taking the time to provide feedback on your recent stay. After reading your comments, the homeowner wanted to share the following:
  -"We sincerely appreciate your positive feedback regarding the property's location. It is always rewarding to know that guests find the location appealing.
  -We regret to inform you that the local bear activity in the area has posed a persistent challenge. The bears tend to damage the screen near the hot tub, and we have made numerous replacements to address this issue. We are committed to resolving this matter and will explore additional measures to safeguard the screen.
  -To ensure the property remains in optimal condition, we will promptly have the garden cleaned up and secure the services of a new, regular landscaper. This will contribute to a more pleasant environment for our guests.
  -While there should have been ample spare toilet paper in the cabinets, we will take steps to enhance our oversight in this regard. Going forward, our cleaning staff will double-check and ensure that there is an adequate supply for the convenience of our guests.
  Once again, we sincerely appreciate your feedback, and we are committed to ensuring that our guests have the best possible experience."

• Property does not match description

  1/5

  We were looking forward to our family trip to this property because it had everything we had hoped for to accommodate our larger family. The hot tub was an extra we were looking forward to after our long drive, but it was cold when we got there, and there was no power to it. My husband had to fix it. We have adult children as well as a couple younger children, and there were supposed to be beds listed in the pictures and descriptions of the bedrooms that were no longer there. And according to their cleaning staff the twin beds have not been there for many years. There are also fewer couches than what’s shown in all the pictures which would’ve been suitable for family movie or game nights. As it is now there were only five seats in the living room because there’s only a loveseat and single couch (the blue couches shown in images are not present). The kitchen was stocked well enough, and we like to cook family meals, but there’s really no place for a family to sit and eat, and the chairs that are there are very hard to sit in. Lastly, the rooms in the basement had a very strong urine type odor and made it hard to spend time downstairs because of that. They need to do some renovations or update the website for this property so it reflects its current state.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Corrine, We strive to provide all of our guests with a 5-star experience and sincerely apologize that your stay fell short of expectations. We encourage guests to reach out with any concerns while in residence so we have the opportunity to make things right - the local contact would have been happy to assist. That being said, we plan on looking into each of your concerns and updating the listing photos to ensure that future guests do not share your experience. Thanks for your valuable feedback!

• nice

  5/5

  everything was perfect until the bears start harrasing us lol but everything was more than expected!!

  *This review was originally posted on Vrbo

• Excellent value

  5/5

  The property is an excellent value for the price, it is well appointed and rife with amenities. Many opportunities to spot wildlife including black bears

  *This review was originally posted on Vrbo