Cordova Home w/ Pool Table, 17 Mi to Memphis Zoo!

Reviews

• Excellent

  5/5

  Nice smelling linen and lots of towels provided.

  *This review was originally posted on Vrbo

• Castleberry’s

  5/5

  House is amazing! Plenty of room and beautiful location!

  *This review was originally posted on Vrbo

• Beautiful!

  5/5

  The home and area are beautiful! 10 out of 10 for sure!

• Family visiting family

  5/5

  My family of 6 adults 2 kids and 2 dogs were very comfortable in this home. Everyone had room to spread out. We enjoyed the media room too!

  *This review was originally posted on Vrbo

• Missing supplies & damages

  2/5

  The property was a decent home but there were many cosmetic damages including a cracked window, holes in doors and broken blinds. The cleanliness was lacking as we found quite a bit of trash left on floors, in vases etc, hair left in showers and dirty mirrors. The stovetop was cracked/broken so we didn't feel comfortable using it. We had to ask Derrick to get us trash bags (there was only 1 extra), as well as dish washer soap (none was provided when we arrived). While it met our needs, with the price of the rental, we expected a little better than what it was. Also take extra TP and towels as there was only 1 extra roll per bathroom and 4 towels per bathroom. There were 12 in our party. Kids slept on the floor and my aunt on a couch. It's not truly meant for more than 8 guest unless everyone is ok with sharing a bed.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Tracy, thank you for sharing your feedback. The homeowner would like to address the concerns you mentioned:
  - We weren’t made aware of the cosmetic damages or cleanliness concerns during your stay. Had they been brought to our attention, we would have promptly sent our cleaners or contractors to address these issues.
  - When notified about the lack of dishwasher pods and extra trash bags, we ensured those items were delivered within two hours. Additionally, dishwashing liquid and a functional sink were available for your use.
  - The home was stocked with 8 full rolls of toilet paper, 2 large rolls of paper towels, and 16 towels, with a functional washroom and detergent provided for laundering as needed.
  - The home has 5 bedrooms and additional sleeping spaces, as listed, accommodating up to 12 guests based on the available beds and sleeping areas.
  Thank you again for your feedback. It helps us continue to provide a better guest experience.