Cozy Sioux Falls House - Walk to Park!

Reviews

• Girls Weekend Hangout

  5/5

  Three of us met at the property; had no problem finding it. Decent area and definitely clean upon arrival. As expected and plenty of supplies except toilet paper which we let them know about (didn't run out until last day). Three rolls for three girls for four days didn't cut it. Kleenex would have been nice but overall great place met our needs and we would return. Little problem with the hot water one morning but property manager said they would look into it and get it solved. Really nice having a garage since one of us has a newer vehicle. Definitely better than any hotel; we were very happy.

  *This review was originally posted on Vrbo

• Got scabies here

  1/5

  When we first came into the condo it looked clean and organized. My kids did find a meatball under the couch but I could see how that would escape the cleaner. However, after the first night stay I woke with a bug bite and by the third night I had white a few of them. I assumed bed bugs and when I got home alerted the manager Cody at the property. Very nice man very helpful. He called and got someone out there by the next week to check but my husband had bites and my son so we went to urgent care. That’s where we found out we got scabies. Never in my life have I had scabies! Ever. As we had only visited family and none of them have any bites we know we got it at the vrbo. The cleaning lady washes the sheets on hot water and towel and hand towels. However, they do not wash the comforters or the decorative pillow covers or do any cleaning of the mattress cover so I’m guessing that’s how we contracted this as the previous guests were there a long 10 days. I doubt they washed their laundry or sheets.

  We all did the treatment but it has been a nightmare. Everything such as clothing, bed sheets, blankets and anything cloth related had to be washed in hot water and dried on a hot cycle. I’m pregnant and it’s been trying on me. Plus I didn’t want to take the treatment while pregnant after reading the pamphlet.

  Manager's Response:

  Hi Lena, thank you for sharing your review with us. We deeply care about our guests, and we're genuinely sorry to hear that you encountered some issues after your stay. We followed up with the homeowner after reading your feedback, and they wanted to clarify the following:
  - We're truly sorry to hear about this. However, we want to clarify that according to the Centers for Disease Control, the symptoms usually don't appear until up to two months (2-6 weeks) after being infested, and scabies mites are primarily spread through direct, prolonged, skin-to-skin contact with an infected person. Here's a link to the CDC website for more information:
  https://www.cdc.gov/parasites/scabies/disease.html
  - As a precautionary measure, we hired a professional pest control company to inspect the property thoroughly, and they found no signs of scabies or any other pests.
  - Regarding cleanliness, our cleaners strictly adhere to a procedure that includes washing all bedding after each visit and using a disinfectant spray on all surfaces, including mattresses, decorative pillows, and furniture. Our guests' comfort and safety are of utmost importance to us, and we're committed to maintaining the highest standards of cleanliness and hygiene.
  Once again, we truly empathize with your situation, and we wish you the best of luck in your future travels.

• Fantastic Stay!

  5/5

  Had everything we needed. I nice and comfortable stay. :)