Cozy & Private Custer Cabin w/ Hiking On-Site

Reviews

• black hills

  5/5

  excellent

  *This review was originally posted on Vrbo

• Custer Cabin

  5/5

  Beautifully decorated cabin. Well stocked kitchen. Lots of road noise as cabin is right next to a highway.

  *This review was originally posted on Vrbo

• Not wooded, Moths everywhere

  3/5

  We rented the cabin in July. The cabin has good space. However, the west facing patio was too sunny during the day and evening to cook outside and although there are trees in the area, the lot was not wooded. The patio view was not relaxing, it was of some sort of horse/farm animal training area, which drew alot of flies to the patio and house. The grill drip pan was dirty and full. There was also an abundance of moths the house. I think they might be coming from the animal heads mounted to the wall. There was no central air, only a motel like unit in the loft area, that was not able to cool the house properly. However, fans were provided. The kitchen was well equipped, but a couple of fry pans need to be replaced. Only one bath towel per person was provided for a 4 night stay and the bath tub drained very slowly.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Shelia, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take your feedback seriously. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We use professional photography that accurately depicts the home and its surroundings, including the nearby horse farm, which can be seen in our listing photos. The lot is 3 acres with trees to the south, though the back deck can be sunny in the evenings.
  - We apologize for the condition of the grill drip pan and will follow up with our cleaning team to ensure this is addressed for future guests.
  - We have not received this complaint before, it is possible that when the double doors are left open in the evenings the moths are attracted to the interior lights. We will further review to take the necessary steps to address this moving forward.
  - We appreciate you bringing this to our attention. The home does not have central air, but there is a wall-mounted A/C unit in the loft area. We will update the listing to reflect this more clearly.
  - We will conduct an inventory of the kitchen to replace any worn fry pans.
  - The property provides a total of 12 bath towels, along with additional hand towels and washcloths. We will ensure that the correct number of towels is available for all future stays.
  - We haven't received previous complaints about the bathtub draining slowly, but we will follow up with our cleaning service to address this issue.
  Thanks for taking the time to leave your review!

• Great place to stay!

  5/5

  Our stay at this cabin included 4 adults and 3 children, consisting of a 14 yr. old, 6 yr. old, and 1 yr. old. The cabin had plenty of space for all of us and I really appreciated the baby gate at the property so I could block the stairs from the curious 1 yr. old. The property was clean and came with all of the comforts of home. This property was in a great location that was close to Custer State Park, Crazy Horse, and Mount Rushmore. We loved using the house as a landing spot to relax and recharge throughout our many sightseeing adventures. The only complaint I had was the water was occasionally stinky, like a fishy or stagnant smell, especially when we first got there and ran the kitchen facet. For a minor inconvenience there was only 1 dish rag to wash dishes after cooking so that was kind of a pain to wash that daily, it would’ve been nice if there were a couple. Also, the property doesn’t have air conditioning, which wasn’t bad during our stay because the weather was mild but might be a problem for others. Overall we enjoyed our stay at this cute rustic cabin and would love to stay again if we ever come back to Custer.

  *This review was originally posted on Vrbo

• Location ideal

  3/5

  Location was ideal. Close to all the major sites. Overall we enjoyed our stay but place had issues with moths and they didn’t clean under couch and beds.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Evelyn, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We are glad you enjoyed the convenient location close to all major sites.
  - We apologize for the cleanliness issues you encountered. We have addressed this with our cleaning team to ensure that areas under the couch and beds are thoroughly cleaned for future guests.
  - The presence of moths has been noted, and we are taking steps to address this to ensure our home is pest-free.
  - Thank you for your insight, and we hope to have the opportunity to host you again soon!