Beachfront Resort Condo w/ Lazy River & Pools!

Reviews

• Condo stay

  3/5

  The property was not what we requested, but it was clean and our granddaughter loved the beach and heated pool.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Buddy, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We were surprised and confused to hear your feedback, as we were unaware of any issues or concerns during your stay. We use professional photographers so we can be sure that our images accurately reflect our property and guests can decide before booking if the home and decor meets their expectations. If there is anything we can do to provide a 5-star experience, please don't hesitate to reach out!
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Our favorite place

  4/5

  We love Beach Cove and were happy to find a VRBO there. The condo was nicely furnished but a bit dirty. The cleaning crew wasn’t very thorough. We cleaned before we left so maybe they will have time to do better. Thank you for another fabulous week at Beach Cove!!

• Much needed rest!

  5/5

  Condo was exactly as described. Loved having several hooks to hang up towels, hats, and bags. Evolve lady, Cindy, was the sweetest person to talk to. She answered questions and was very helpful. The weather was a little chilly, but it didn't stop us from having a great relaxing trip. I loved that the condo had a fan... can't sleep without one. I would definitely rent from them again.

  *This review was originally posted on Vrbo

• Awful Management Company

  2/5

  I would have loved to give this a good review because the owners have a nice place…..the problems all lie with who manages the rentals….3 different occasions, on arrival, I sent a message to the contact person with absolutely no response….we had a half a roll of toilet paper when we got there….my husband uses.a cane and I was confused on the parking garage and where to find the luggage carts…the listing says 3rd floor and that is not true….when you ask a question at the front desk they inform you that we are through a private rental and they can’t answer any questions we have….so for this reason I will never book here again or anywhere that uses evolve management company

  *This review was originally posted on Vrbo

  Manager's Response:

  Denise, thank you for staying with us. We are sorry you encountered a few issues during your visit.
  
  - We provide starter toiletries for their vacation and we store the extra toiletries under the sink as well, however we are sorry if you may have missed this.
  
  - This could be different considering they did just take down the catwalk to the third floor due to damage however, the carts are typically located randomly throughout the Resort, usually in the lobby in a designated area.
  
  - We're sorry that the lobby, front desk, restaurants and gym are not included in your rental. Having our guests enjoy the outside amenities doesn't go along with the guidelines of our resort and because we are private owned the front desk isn't well equipped to help with our guests issues, however we encourage our guests to reach out the the Guest Contact in the event that any issues do arise.
  
  - We've reached out to our team in regard to them being more responsive when it comes to requests or concerns from our guest. We understand how frustrating this is and we will have this issue corrected immediately.
  
  We appreciate your feedback!

• Amazing view

  4/5

  The condo is located an awesome location very close to all Myrtle beach attractions. It was very nice to stay on the beach. While the condo is clean and has all the things you may need, the resort itself could use a renovation and deep cleaned. We are not very picky about places; however, this resort and property owners need to really consider investing into improving the cosmetics not only for the looks but also because some areas seemed unsafe.

  *This review was originally posted on Vrbo