Modern Poconos Gem w/ Fire Pit, Deck & Pool Access

Reviews

• It was a great experience for the kids they enjoyed themselves

  4/5

  My was great i enjoyed it

  *This review was originally posted on Vrbo

• Nice place to relax

  5/5

  My family really enjoy the place

  *This review was originally posted on Vrbo

• Wouldn’t book again

  1/5

  The owner allowed us to check out 2 hrs before the original check out time which we GREATLY appreciated.

  BUT the house was very dirty, dust everywhere the bathroom railings kept coming off, the doors were busted our bed sheet on the bottom floor had “Dutch” paper meaning it was not washed from the previous people that stayed. The back yard was very dirty my family and I had to clean it.

  Nothing in the home was kept well or clean. The house on the inside just had way to many holes in walls some tiles were broken. You can tell it is not really taken care of. For the amount we paid that home should’ve looked way better. Also this home is way smaller than what the picture shows. Bathroom also had a tiny sewer smell. Towels looked dirty as well.

  Lake was also dirty.

  I would not stay here again nor would I recommend it. Lastly they have a security alarm that the host nor the owner knew how to stop the loud noise it was making my wife and I had to figure it out.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Saulo, thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the 2-hour late check-out accommodation, but we’re sorry to learn that the rest of your experience did not meet your expectations.
  
  The homeowner has reviewed your concerns and would like to address the following:
  
  -Cleanliness and Maintenance: The homeowner and cleaning team take great pride in maintaining the property. The home was cleaned and inspected before your stay, and photos taken by the cleaning team prior to your arrival show that the home was cleaned thoroughly and in great condition. However, we regret that this was not your experience, and we are committed to ensuring that any potential issues are addressed immediately.
  -Backyard and Lake: We’re sorry that the backyard and lake didn’t meet your expectations. The yard is regularly maintained professionally and the cleanliness of the lake is also tested regularly to ensure it is safe for swimming, however, their condition can be affected by natural factors beyond our control.
  
  While we do regret our home was not up to your expectations, we are happy to report that guests who stayed just prior to you posted a great review that mentioned the home was very comfortable and clean, in addition, no issues were reported by the guests who stayed the following weekend.

• Poconos Gem House

  4/5

  Enjoyed our stay. House was very comfortable and clean. The only negative I have is that the back deck furniture needs to be repainted and the swing set in the backyard needs to be either replaced or removed. We did enjoy our stay there and loved the pool and paddle boarding!

  *This review was originally posted on Vrbo

• Different

  4/5

  It was a nice stay

  It was not cleaned before we checked in, lots of pet hair.needs a little updating, hot water runs cold then you need to wait to let it catch up

  *This review was originally posted on Vrbo