Acre Lake Chalet, 12 Mi to Elk Mountain Ski Resort

Reviews

• Neglect and Disrepair

  2/5

  Upon arriving to this property our first observation was the strong moldy smell wafting from the basement.

  There were tons of areas in the house that seem to have been neglected for several years:

  A broken screen door tossed on the porch near old moldy cushions, etc...

  A broken screen attached to the door with holes spattered throughout.

  Evidence of leaks in a few areas of the ceiling.

  Mold Growing in the corner of the basement by the couch.

  Broken hooks, toilet paper holders etc and ill-suited ceiling repairs.

  Dead bug bodies smashed against dirty walls that have not been painted in quite some time.

  A falling apart access panel above your head in the downstairs shower.

  Broken, back heavy dining chair that kept falling over (loose legs).

  Broken swing, rotting away as you sit on it and mold all over the back door and other neglected items rotting away.

  Loose stones all over the falling apart retaining wall. (tripping hazard)

  Broken dock tossed in off to the side of the yard and other debris.

  The full list of items that were in disrepair or needing attention is too long to mention.

  In the places where things had been repaired, shoddy work was evident.

  Overall, the disrepair and mold smell left us with an unpleasant experience.

  My husband, an experienced contractor and handyman, took dozens of pictures of the places where this property needs some real TLC.

  note, it asks for a rating for "communication with property manager" but there was no communication.

  *This review was originally posted on Vrbo

• Acre lake chalet review

  2/5

  *Missing items that would help the next party:

  Kitchen colander

  Clean kitchen drying rack for dishes ( the one I found was under the sink and a little moldy )

  Mixing bowls/Salad bowls

  Pot Holders

  Hair Dryer

  *Unsafe Items:

  At least 2 of the kitchen chairs kept tipping over backwards onto the floor once you stood up out of them which was very hazardous with small children

  A screen door with sharp edges was left laying on the deck with wet cushions and lawn chairs

  Table on deck has very sharp corners for little heads

  Dresser in downstairs bedroom very top heavy, top drawer slides open constantly

  Lawn was not mowed or kept up

  Online pictures are outdated, making the front lawn seem flat when in fact it is very rough with ruts and bumps, hard for our grand kids to walk on

  Both front and back door handles were very loose and my husband had to tighten them

  During our stay we emailed point of contact to ask about accessing the boat launch and still have not received an answer

  Upstairs shower water did not get hot

  Downstairs bathroom had a lot of spiders and webs and hair on the heater still that had not been cleaned

  A lot of splatters on the walls & doors in bathrooms and kitchen that could be scrubbed off

  2 boards on the dock were very weak & spongy to the point we had to step over them

  With some more attention to detail, more thorough cleaning and a few fixes we would consider staying again as it’s a nice area

  *This review was originally posted on Vrbo

• Some problems but it was OK

  3/5

  It would have been 2 stars if it wasn't for the view

  Only 1 of the 2 Mini Split HVAC systems was working so we were either freezing in the dining room or sweating in the bedrooms/downstairs during the day

  Contacted the support number when then passed me to the owner. They asked if I would cycle through all the breakers and do various things with the remote. After an hour of trying the different things it still didn't work. They did show up about 60-90 minutes later. After about 45 minutes they got it going.

  Owners were very nice, but the 3 star review was because we wasted Sat afternoon on the issue

  Manager's Response:

  Hi George, this homeowner works hard to provide an ideal stay for all guests, and they would like to clarify the following:
  - Upon being notified of the issue with the A/C, we first attempted to get a professional HVAC technician to ensure it would be fixed as quickly as possible. Unfortunately, we couldn't secure one immediately.
  - To address the issue promptly, I personally drove 40 minutes to the property. After about 20 minutes of troubleshooting, I was able to fix the HVAC system.
  We truly go above and beyond for our guests and are confident that future guests will have excellent stays.

• Beautiful View

  3/5

  Nice view.

  *This review was originally posted on Vrbo

• Beautiful View

  3/5

  Nice view.