Peaceful Albrightsville Home w/ Pool + Lake Access

Reviews

• Nice home, not great area

  3/5

  The house was nice but we had several issues. The security shack was not aware of our arrival. We had to get in touch with the owner to get them to allow us in. That was a one day approval until the main office alerted them of our stay.

  The power has gone out that evening due to high winds. While this wasn’t the homeowner’s fault, it made for scary night.

  The one lake that had a beach was closed and my daughter stepped into quick sand like material while standing at the edge. Needless to say, she wasn’t happy.

  The following day we went to the pool. Thank god it wasn’t crowded cause it’s really not large at all.

  That evening we wanted to make s'mores and we couldn’t get the fire pit lit. We even exchanged the gas from the grill cause we knew that was full. Still we couldn’t get it started.

  While the house itself was very nice, well stocked and clean, the area itself is not ideal for outdoor activities.

  We did see many many deer which were quite friendly. My dog had a stand off with one. I think she thought it was her brother or sister.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Patti, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We apologize for the issue upon arrival. The front office had a one-off issue and did not update their system for the new guests. We called in that evening to have them let into the community and then called the front office the next morning as soon as they opened to ensure no further issues.
  - We were in communication regarding the power outage which was due to a storm affecting the entire area. Moving forward, we'll include emergency supplies, such as flashlights, for guest use during such situations.
  - There are multiple lakes and beaches in the community, as well as two pools for guests to enjoy. We are disappointed they did not meet your expectations. We also provide a list of nearby activities in our welcome email for additional options.
  - We include a video on how to light the fire pit in our welcome email. We're sorry you had trouble with it, but we haven't received further complaints regarding the fire pit.
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. We hope to host you again soon!

• Lovely home

  3/5

  Great location for our event. The ruins were as pictured. Really lovely screened in porch. Booking was easy, but preregistration by the local contact was very frustrating and not very helpful. Also, for the amount charged for cleaning, the kitchen was not clean and dishes/utensils were dirty

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Mark, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Thank you for your feedback. We are so glad you enjoyed the location and surrounding attractions.
  - We will discuss the cleanliness concerns with our cleaning team to ensure the kitchen, including all pots, pans, and utensils, meets our high standards for future guests.
  - The pre-registration process is a community safety requirement. It involves gathering the names of all guests to ensure smooth access through the guard shack. We apologize if this process was frustrating. We try to ensure an easy check-in process for all guests.
  Thank you again for providing such valuable feedback. We hope to have the opportunity to host you again soon!

• 5/5

  Very clean house and organized

  *This review was originally posted on Vrbo

• Cozy House, Great Views

  5/5

  This property was quiet and comfortable, just what we were looking for. Almost as soon as we checked in we saw a family of deer in the side yard.

  The house was just a short drive from some great hiking and food. It was perfect for our short getaway.

  *This review was originally posted on Vrbo

• Nice getaway

  5/5

  Chose to come here to get away from city for a while. Very nice location to relax and spend time with family, very clean and amenities were good.

  *This review was originally posted on Vrbo