Portland Vacation Rental w/ Fireplace - Near Parks

Reviews

• No no

  1/5

  Nothing like the pictures ....flies and ants all in the house ...we turned down the beds and bugs came out....would like our money back..stayed at the Best Western.....was in unit for 3 mins.

  *This review was originally posted on Vrbo

  Manager's Response:

  From Evolve: “Hi William, we're sad you gave our homeowner a 1-star review when you never stayed at their vacation property. We also take claims like this seriously and would like to clarify the items mentioned in your review. The homeowners immediately had a professional team investigate the property for pests. The technicians did not find any evidence of pests, and this report was forwarded to Evolve as evidence. Negative reviews can impact our homeowners, so we hope that future guests can look past this review. We look forward to this property hosting many satisfied guests.”

• what?

  1/5

  Max people is 6. the couches are not pull out, they are futons. very, very worn out futons. Only 1 queen bed the rest are doubles.

  VERY TIGHT PARKING. do not take a large rig in there.

  The front door does NOT stay shut unless deadbolted.

  I felt very unsafe there till my friends for there.

  There were ants and mouse poo. Not thrilled to have found that out.

  Overall, this property needs a lot of work, but its a place with a kitchen and enough toilets.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jantasia, we're sorry to hear that your recent stay didn't meet your expectations. Your feedback is valuable to us, and we've reached out to the homeowner to address your concerns. Here are their insights:
  - The beds have new memory foam mattresses, but we're sorry if they didn't quite match your personal preferences.
  - The couches aren't pullable; they're foldable. We would have been more than happy to assist you had you reached out to us during your stay.
  - We have parking space for two compact cars. However, we encourage guests to carefully review the listing to ensure their vehicles fit our specifications.
  - Our front door lock is designed for maximum safety and does not lock or unlock by itself. Our guests' security is of utmost importance to us.
  - We conduct monthly pest control treatments and have installed rodent repellents outside to ensure a pest-free environment for our guests.
  Thank you for sharing your review with us. Your feedback helps us continuously improve our services and provide a better experience for future guests.