Broken Bow Cabin w/ Private In-Law Suite & Hot Tub

Reviews

• Lovely fall weekend

  5/5

  This was a family stay over Thanksgiving. We had 6 adults and 4 kids. The house fit us perfectly. The kids had a great time roaming around (something they can’t do in the city). We adults enjoyed the gas fireplaces and just being able to relax and visit. The kids loved the hot tub and used it daily. The property was beautiful and fall was all around.

• Beautiful setting and home but so many problems

  2/5

  The home is gorgeous and the spaces were perfect for our family but the problems started on the first day and didn't stop. The outlets in the kitchen didn't all work. The toaster was broken. The remote batteries were dead. The bathroom door in one room won't close without lifting the door while pulling. The mother-in-law suite had a horrible smell and when we went to put clothes in the drawers, there was mold growing inside. We tried to open the windows to air out the smell but there's no screens on the windows and spiders every where. They clearly need a dehumidifier in there because the moisture is creating mold.

  Then the charcoal grill was out of propane but so dirty and greasy that we couldn't unscrew the propane tank to change it. So we decided to broil the burgers. The whole house smelled like propane after about 6 minutes, at 15 minutes the oven started beeping and showing an F10 error, then the house system started going off. They were responsive in coming out and resetting the power in order for the oven to stop beeping (google said that was the only way but the breaker box was in a locked closet and the stove plug in was not in the cabinet so we didn't want to start yanking the oven out to reach the plug).

  The house was functional for sure and very beautiful. None of these things ruined our trip but the annoyances kept building (the mold was the biggest factor in low rating). We have booked cabins in Broken Bow for years and have never even had many small annoyances much less all these in just 5 days.

  Manager's Response:

  Owner's response: "Kristena S, We appreciate you mentioning that the house was gorgeous and very spacious. We're sorry that you were not satisfied.
  
  - We have checked all of the outlets in the kitchen and all of them are in good working order
  - The toaster has been replaced
  - We will look into the remote batteries and if needed will replace them
  - We inspected the mother-in-law suite and there was no odor and zero mold was found in the drawers or anywhere else
  - Your claim that there were spiders everywhere is not true, we do not have spiders and we are careful to spray when needed to eliminate any
  - We checked on the grill and it was not out of propane the tank was full. Perhaps you did not know how to use it correctly
  - The stove is working, but we have ordered a part to regulate the gas on the broiler
  We are confident that future guests will have excellent stays! We will continue to deliver the 5-star experiences we are known for."

• The best cabins I ever stayed at.

  5/5

  Every year we get a cabin and this year by far has to be the most beautiful one and best homie feeling. Really recommend staying here.

• Beautiful place!

  5/5

  We had an amazing stay. House was well kept, beautiful, charming, and in a perfect location. Only complaint is the fireplaces were not working and we wanted to use them to make smores for the kiddos due to it raining and not being able to start a fire in the fire pit.

  *This review was originally posted on Vrbo

• Perfect family vacation!

  5/5

  This cabin was perfect for our family Spring Break. We have 3 kids and my sister-in-law’s family has 3 kids. All kids were able to sleep comfortably in the upstairs bunk room. We enjoyed all of the amenities- game room, smart TVs, fireplace, hot tub! This was also very new and clean, and plenty of room for us to cook, eat and hangout.

  *This review was originally posted on Vrbo