Apartment Rental: 2 Mi to Rockland Lake State Park

Reviews

• Quiet Neighborhood, Dirty Stay and Disappointments: The Reality of Our Valley Cottage Experience

  2/5

  My significant other and I vacationed in Valley Cottage to visit Sleepy Hollow. I chose Valley Cottage to save money, as it had a washer and dryer, but we ended up spending much more on tolls and Lyfts/Ubers.

  **Pros:** The neighborhood was quiet and beautiful, a nice size place with a local mall nearby.

  **Cons:** There were no clear directions on how to access the property aside from "keyless entry." In Texas, entering through the gate door with no sign could lead to unpleasant encounters, so this was concerning. The management's responses were unfriendly. I’ll upload screenshots if possible. The place was **dirty**!! From the washer, to the restroom, and to the floors. I’ll upload pictures if I can! We paid for this stay, so we expected a clean environment. At one point, I even considered switching to a hotel in Sleepy Hollow, but it would have cost an additional $500.

  Additionally, it costs $10 each way to cross the bridge into Sleepy Hollow, and Lyfts or Ubers ranged from $20 to $40 one way. In hindsight, you're better off paying the extra money to stay closer to Sleepy Hollow to avoid these additional costs.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jessica, thank you for sharing your feedback. We’re glad to hear you enjoyed the quiet neighborhood and the convenient location near local amenities. We’re sorry to learn that other aspects of your stay didn’t meet expectations. After reviewing your comments with the homeowner, they’d like to note:
  
  -They recently had to switch cleaning teams and apologize that the cleanliness fell short during your stay. They are committed to ensuring this won’t be an issue going forward.
  
  Thank you again for your insights, and we hope to have the opportunity to provide a better experience in the future!

• Great place to stay

  5/5

  Home was as described. Perfect location for where we wanted to visit. Very clean and quiet neighborhood. Could here crickets and frogs in the evening. Home was very clean and comfortable. Would absolutely stay again.

• Clean & spacious apartment

  5/5

  We liked the size & decor of the place and that it was clean. We didn’t realize it was only a Queen bed, we needed a King bed as my husband is 6’3”. The yard is huge with a nice view of the mountains. It would have been more comfortable on the back patio if there were newer outdoor table & chairs or lounges. What was there was not inviting. Overall, we give it a great review as it was in a safe neighborhood.

  *This review was originally posted on Vrbo