Cheery Family Escape w/ Game Room & Fire Pit!

Reviews

• Great location

  4/5

  We enjoyed our stay at the cherry family escape. It was perfect for our group of 8. The game room was fun to hang out in as well as the patio with the fireplace.

  Manager's Response:

  From the owner: "Thanks for the review, Ronald! We're so happy to hear that your group had a blast here in LG!"

• Bats in the house and nasty yard

  2/5

  The yard was unkempt with long grass and lots of very long and thick weeds.

  There were flying bats in the house, which happened after two nights. Called the guest service contact person. We shut the bedroom door where he was flying and sealed it with tape and towels. It flew around in that room for most of the night. Two of our family members left as the room was inhabitable. My grandkids went out to the outer game room to sleep in chairs. The guest contact person had a maintenance man come out the next morning and he was able to catch one bat which was hanging in the kitchen and apparently sleeping. He said that other was nowhere to be found and left.

  We spent one more night there and heard the bat flying in the still sealed room. We checked out the next morning as scheduled. Both the guest service contact person and Evolve made it seem like it was normal for wildlife to be in and around the house. I don't think so. I have had coyote, fox, skunks and wild turkeys in my wooded back yard area but I wouldn't think it would be ok for them to be in my house. We thought we would get back half of our EXPENSIVE stay as two of our four nights were spent with an unwelcome bat house guest. Nope - not happening.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Russell, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -There was a singular bat that entered the home, and as soon as you alerted us, we had maintenance promptly visit the property. The bat was eventually located in the kitchen and safely removed. The maintenance team thoroughly inspected the home and found no other bats.
  -While we never suggested that it’s normal for wildlife to enter the home, we did explain that due to the property’s location in the Adirondacks, it's possible for a bat to enter if a door or window is left open. However, we took your concerns seriously and had a pest control company inspect the home after your stay. They found no signs of bats or potential entry points. We prioritize both the comfort and safety of our guests.
  -Regarding the yard, we apologize for its state during your visit. We’ve addressed this to ensure the property is properly maintained for future guests.
  While we apologize for the issues you encountered, we feel that the refund was a fair resolution and are confident that this home will host many satisfied guests.

• Perfect family accommodation

  5/5

  My family of 6 adults & 4 children under 6 greatly enjoyed our stay. The house was clean & bright with plenty of room for the little ones to run around. The beds were so comfortable, the kids were thrilled with the bunk room. Outside space was well equipped with a grill, fire pit, picnic table with plenty of seating. Having a pack & play and high chair available was a very considerate convenience! Now...the game room!!! Seriously what a fun perk to this rental!! The huge TV with game console, comfy reclining sofas, fridge, sink, full bath with shower were all great amenities but the air hockey & shuffleboard games were so much fun for the adults and kids together!! Cannot forget to give credit to Matt, the maintenence person, who we had to call after midnight one night; he arrived within minutes, to help us successfully get rid of a surprise visitor - a bat!

  Wonderful family memories were made! I would love to return again someday!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for such a great review, Margaret! We're thrilled to hear you enjoyed the space so much with a special shout out to the game room! The air hockey and shuffleboard game is a guest favorite, for sure! It's an honor to hear that our home was a space for your family to make life-long memories, and it would be our pleasure to host you again!"

• Perfect Location

  5/5

  We rented this for a family wedding in Lake George. It was the best location possible for all the planned events on top of the close proximity to Lake George's Town shops, parks, restaurants, etc. we loved the game room for something fun to do and hang out. Wonderful communication with the management as well.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: “Thanks for the wonderful review, Loralyn! We are thrilled the location allowed you to enjoy the village to the fullest! It's also great to hear you enjoyed the game room! We hope to host your family again!"

• Lake George House

  4/5

  Great location for walking into town Game room for kids is a plus. Able to get lots of heads in beds for larger groups. Four parking spaces on property is a plus. Ground floor bathroom could use a fan and better door lock. Kitchen is small for number of people able to stay at house. More living room and dining table seating would be better. Third shower in separate game room is awkward. Would prefer more privacy in backyard for dining/ fire pit gatherings

  Manager's Response:

  From the owner: ''Thanks for the review, Joann! We're happy to hear you enjoyed the location, and that the kids enjoyed hanging in the game room! We appreciate your feedback on ways we could improve our space, as it is our priority to provide a comfortable and functional home for our guests.''