Andes Vacation Rental w/ Deck & Grill!

Reviews

• Very nice clean cabin

  5/5

  I was a little scared at first because it gets really dark but there are cameras outside and lights that stay on for over night I stayed myself and it was the must nice experience ever Thank you

  And I will rent it over again since I enjoyed

  *This review was originally posted on Vrbo

• Quiet and serene

  5/5

  My kids and I stayed here for a family weekend and it was simply a relaxing setting. If you like private and quiet this is the place for you!

  We had to reach out to the Guest contact for a non/property issue and they were helpful and understanding 😀

• Great place, bad service

  1/5

  I’ll start with positive things. The place of very good from the nature standpoint. Quiet place surrounded by woods, a tiny river nearby. The house is great - it has everything you need. And the cleaning team is very nice and friendly.

  The reason I leave 1 star is service. They never sent me a welcome email explaining that there’s no service in the area so I should be prepared. They never left WiFi password in the house so I had to go to a neighbor asking for their phone to call someone and find out the password. They never said that the house has a code door so I was waiting for the owner to arrive for half an hour as a fool before I checked the door. They actually sent an email with one line of text: “door code is xxxx” that looked like spam because it was from weird domain and had no context.

  Manager's Response:

  Hi Maksim, we want to make vacation rental easy for everyone, and we're sorry if you felt caught off guard. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Thank you for the kind words about our home!
  - We've confirmed that the pre-stay email was sent to you before your arrival, which included detailed check-in instructions and other information about the property. We encourage guests to check their email and spam folders; additionally, we are available 24/7 for any questions or concerns.
  Thanks for taking the time to leave your review. We truly go above and beyond for our guests and are confident that future guests will have excellent stays!