Pet-Friendly Alamogordo Home 16 Mi to White Sands!

Reviews

• Just OK

  3/5

  The code on the door lock was not operable and we had to call to be let in. We were given a key to enter for the duration of our stay. The space was musty smelling. There is some cute decor but it is lacking in amenities such as drinking glasses, decent silverware, wash clothes, ice cube tray. It would be helpful to have outdoor patio furniture to enjoy. We have stayed in enough places to recognize things that were lacking.

  The location was good and felt safe for taking walks. The appliances are all in good condition and there are fans in some bedrooms to help with the stuffiness. The beds we’re comfortable and had good pillows.

  Manager's Response:

  Hi Margaret, we shared your review with the homeowner, who provided the following response:
  
  -Thank you so much for your valuable feedback. We’re truly sorry that some aspects of your stay fell short of expectations.
  
  -Your comments have been taken to heart, and we’re actively working to enhance our accommodations. Ensuring a seamless check-in experience is a top priority, so we are addressing the door lock issue promptly. We’ve also scheduled updates to our amenities, including refreshing the kitchenware, adding extra washcloths, and providing outdoor patio furniture to enhance the outdoor experience for our guests.
  
  -In response to your feedback on the overall freshness, we are taking steps to improve air quality and ensure a welcoming environment, as it’s important to us that our guests feel comfortable and at home.
  
  -We’re so pleased that you enjoyed the safe and convenient location, as well as the comfortable beds and well-maintained appliances. Your insights are invaluable as we continue our efforts to perfect the guest experience, and we greatly appreciate you taking the time to share them with us.
  
  Thank you again for your constructive comments, and we sincerely hope to welcome you back for a five-star experience in the future.

• Home away from home

  5/5

  Our stay was very pleasant. We would definitely rent this place again. Hopefully in the future they will do more to the backyard. Be nice to have a nice sitting area on the porch and maybe some flowers or greenery in the yard. Overall we loved it .

  *This review was originally posted on Vrbo

• Couldn't wait to get out

  2/5

  We had two glasses 2drink . Holes in towels no wash clothes. Very dark. Not enough hot water to wash our bodies.

  *This review was originally posted on Vrbo

• Home away from home

  5/5

  Our stay was very pleasant. We would definitely rent this place again. Hopefully in the future they will do more to the backyard. Be nice to have a nice sitting area on the porch and maybe some flowers or greenery in the yard. Overall we loved it .

• Would not recommend booking

  1/5

  The only reason I give this property two stars is because of how nice the third party staff interaction was. But in order to stay here and communicate with the property management is through signing up through a third party website. You never actually interact with the property manager. The place was not cleaned when we arrived with mildewy laundry left in the dryer and dishes left in the washer. It was really stuffy. Overall the lighting was odd and inconsistent. Things weren’t really well stocked or consistent throughout the whole property. There was also empty furniture in certain spaces which was an odd choice.

  *This review was originally posted on Vrbo