Pet-Friendly Loon Mountain Condo w/ Deck + Grill!

Reviews

• Very nice stay

  4/5

  This property was very nice overall for our group. House was clean and well equipped with essentials. Outside space was wonderful since the weather cooperated while we were there. Master bedroom was amazing, very pretty and spacious. The bathrooms were also very clean. Unfortunately the beds in other sleeping spaces were not comfortable for adults; they were small and we felt like the bed was going to collapse at every toss and turn.

  *This review was originally posted on Vrbo

• Love Loon

  5/5

  Beautiful condo! Very clean and well equipped! Great location with lots of things to do. The deck was wonderful! The twin beds were a little uncomfortable but the AC was excellent! We would definitely stay again!

  *This review was originally posted on Vrbo

• Great location

  4/5

  Condo was very spacious and in a great location! Would return, thank you!

  The minor downfalls were the uncomfortable twin beds (both rooms), The gps directions brought us all to the wrong place and had a hard time finding the right one, lastly we bought food for grilling but there was no propane. All again minor but could be improved for future guests stays.

• Great NH Weekend

  5/5

  Had a lovely week at the condo in Loon Village. Proximity to Loon Mountain is perfect. Happy we could bring our furry family member and overall Loon Village is very welcoming of dogs, which we found great. Hope to come again soon if the price is right.

  *This review was originally posted on Vrbo

• Great condo with ski shuttle right there. Uncomfortable smaller beds.

  3/5

  Loved the condo and view. The twin beds in the ground floor were too uncomfortable to sleep on. The master bedroom bed was very comfortable. The twin beds in the loft were ok. Forget sleeping on the futon but that wasn't a big surprise.

  We didn't use the fireplace as there weren't supplies for that and we didn't want to have to clean it after as requested.

  I liked cooking in the smaller kitchen. well supplied and the stove worked great.

  I thought it was rude that we would be locked out of the unit a day before our reservation was up. The person in charge had no spare key and couldn't open the door with the code either. Finally my daughter climbed up a railling to a slider that we hadn't locked yet. Not sure what we would have done otherwise!

  Zero communication with the owner.

  *This review was originally posted on Vrbo

  Manager's Response:

  Andrea, we're grateful you took the time to share your experience at our condo. It's wonderful to know you appreciated the condo and its views. Our goal is always to ensure a comfortable stay for our guests, making your feedback essential to us.
  We understand that comfort preferences, especially regarding mattresses, can vary greatly among guests. Although we've not previously received feedback about the mattress, we regret that it did not meet your expectations. However, it's pleasing to hear you found the master bedroom bed to your liking and the twin beds in the loft adequate.
  
  In terms of the fireplace, our intention is to provide an easy and convenient experience by supplying all the necessary tools and an ash bucket. We acknowledge the need to improve our communication about its use to enhance our guests' comfort and will take steps to do so.
  
  We sincerely apologize for the lockout due to an unexpected malfunction with our electronic locking system. Please be assured that we have addressed this issue by updating the lock and ensuring a spare key is always accessible, to prevent a recurrence. We are thankful for your understanding and resourcefulness during this incident and regret any stress it caused.
  
  Improving our communication and ensuring our contacts are prepared for any situation are priorities for us, aiming for prompt and effective resolutions in the future.
  
  Your feedback is highly valued, and we thank you for bringing these matters to our attention. We look forward to the possibility of welcoming you again, aiming to provide a more comfortable and seamless experience.