Secluded 'Mountain Home' 12 Mi to Tsali Area

Reviews

• Great Stay

  5/5

  Stayed for a week perfect for family. Only 1 T.V. which was a perfect so the 3 teenagers were forced to unplug and interact lol.It is a steep climb on a gravel road so be prepared. It is an older cabin there was a sweet older beagle dog that would come to visit. All around great stay no complaints. Thank you!

  *This review was originally posted on Vrbo

• Need some TLC

  3/5

  The trip was great!!! But the cabin needs some improvement. It was big enough for my family of 9. To get to most of ever thing it was like a hour away the closest thing was dollars general and Ingles grocery store and that was 20 mins away Walmart are 1hour away.

  Manager's Response:

  Hi Paula, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  Our cabin provides a rustic and secluded experience for our guests. It is situated in an area where the nearest grocery store and Walmart are approximately an hour away. While this location aspect is something beyond our control, we understand that it may have impacted your visit. To help guests make an informed decision before booking, we provide a map on the listing with the cabin's approximate location, allowing them to determine if it suits their preferences.
  Thank you for taking the time to share your review with us.

• Great get away

  4/5

  Had an enjoyable time.

  *This review was originally posted on Vrbo

• Property needs some attention

  3/5

  Let’s start with what we liked about the property. It was simple. We could let the kids be loose and not have to worry about them breaking something or wedding something up. The views were amazing. Evolve was very helpful prior to our arrival. A good amount of antenna channels come in on the tv. Now let’s get to the bot so good things. The cleanliness of the property. There were rat dropping in the kitchen drawers. Dirty dishes in the cabinets. What appears to be evidence of an exploded coke in the ice maker. A package of cigars on the nightstand of one of the bedrooms. Mold on the ceiling of the dining room. Now things that did not work. The dryer door didn’t stay closed, there had been duck tape placed to hold the door. Don’t worry we fixed that. There is no heat down in the basement. There were space heaters located in the bedrooms down there several of which did not work. There is a gas heater located down there we could not get it to light, could have been an operator error. The downstairs bathroom sink would not drain, we cleaned it out and found a bottle cap, a rock, and a wad of hair the size of a mouse which I suppose goes back to cleanliness, how do you clean a sink and not notice it won’t drain. You couldn’t wash your hands without it filling up. Others have complained about the deck, it is very questionable on the side of the house. We didn’t use that area, we only used right at the door. The central unit thermostat batteries were dead, we replaced them. A few other things to note for future visitors. The upstairs bathroom can not be accessed by a wheelchair. The doorway was not wide enough. The house sleeps 10, there were not 10 towels and wash cloths. We had 7 people and had to go buy towels and wash cloths for everyone to be able to have a shower everyday. The house is much smaller than it seems in the photos. Which wasn’t a problem for us just something others may want to know. The kitchen sink leaks, there was a bowl under it to catch water. The washing machine does not have cold water, so to rise you have to restart the cycle . We did not call the management company because we feel like they know, and we were already there it was a holiday so we just let it go. The purpose of this review is to inform them of what needs to be done and to warn future visitors of potential issues if these things go unfixed. Overall we had a great time it was just frustrating to stay in a home with so many issues. Will not stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Holly, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We sincerely apologize for the issues you had at the property. We will pass along your feedback to the cleaners so they can look into the items you mention and address them for future guests.
  - We will also go out and address the maintenance concerns you spoke of.
  - Although the master bedroom does not have a heating duct, there are two heating/AC vents downstairs and supplemental space heaters in the bedrooms. Those were functional, but we will check them again and replace them if needed.
  - We are surprised by your comment regarding the towels. We always leave enough towels for the number of guests on the reservation.
  Thanks for taking the time to leave a review!

• Beautiful cabin

  5/5

  There was 5 of us plus 3 dogs and there was still more than enough room the cabin fits 11 people easily and comfortably. Yes the place is a bit difficult to get to but once you get to the cabin it's worth it's Exactly like it describes. The only problem we had was on the outside left side of the house (driveway side) it was starting to bow but other than that my family and I will b back. Thank you for a great stay. My favorite part was the sunrise on the mountains BEAUTIFUL.

  *This review was originally posted on Vrbo