Penrose Home w/ Covered Deck + Fire Pit!

Reviews

• Great Location

  5/5

  We had a wonderful time at the Penrose Home. It was comfortable and in a wonderful location. We did not get to use the fire pit due to the rain but the property is lovely.

  *This review was originally posted on Vrbo

• Great Location

  5/5

  We had a wonderful time at the Penrose Home. It was comfortable and in a wonderful location. We did not get to use the fire pit due to the rain but the property is lovely.

• Family Trip

  5/5

  Upon arrival we had to contact for cleaning but we got a quick response and everything was sorted. The place was big enough for our family and well stocked. We enjoyed the outdoor areas. Easy to find and located close to everything you need. We did have a lot of issues with a raccoon that kept getting into our trash, but that is to be expected. We named him and claimed him as our own. Thankfully we did not have any cellular or WiFi issues as others stated. We would recommend this property if you’re looking for a quiet and relaxing getaway.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Alexis, thank you for your feedback! We're glad you found the internet good. We apologize for any housekeeping issues you experienced and will address them promptly to ensure a better experience for our future guests. We appreciate your understanding and hope to host you again soon! Thank you so much."

• North Carolina get away

  5/5

  Very clean and cute home. Well-appointed kitchen and plenty of linens and towels. Very cozy mountain cabin with close proximity to hiking and downtown Hendersonville. We would definitely consider this property again if we were coming to the area.

  *This review was originally posted on Vrbo

• Extremely Clean, Poor Wifi, Unresponsive Host

  3/5

  Overall I would have given our stay 4 or 5 stars in terms of the quality and cleanliness of the cabin, however, the wifi and lack of responsiveness from the host left a sour taste in our mouth. The first 2 days the wifi was OK at best, which was fine because we were mostly out hiking and exploring the area with our 2 dogs. At night we could watch some Netflix with buffering every 5 minutes or less even after I reduced the screen quality to 720p. However, Friday and Saturday the wifi was non-existent. Yes we are out in the mountains so we expected some spotty wifi, but after a long day of hiking we couldn't, share any pictures with family, watch any movies, or respond to any work emails without using a mobile Hotspot and standing out on the edge of the deck to get cell signal. Despite all of this, I may have been willing to overlook it had the host acknowledged the problem... However, I reached out both Friday and Saturday night very politely to ask if there was any solution as I had already reset the router. Radio silence. As of our checkout at 10am Sunday we have not heard a single thing from the host. Overall great place to stay if you are looking to get away and disconnect from social media, but definitely not the 25mb/s of wifi advertised on VRBO and extremely disappointing that this "premium host" never even acknowledged the problem despite reaching out twice.

  *This review was originally posted on Vrbo