Mountain-View Maggie Valley House w/ Spacious Deck

Reviews

• Great

  5/5

  Great experience we all want to stay there again.

• 4/5

  Great house with a spectacular view! Only thing is the master bathroom needs some attention! The bathroom is large, although the show/tub is small. The master bathroom also has no toilet, you have to walk through the living room and dining room to use the bathroom for the upstairs!

  *This review was originally posted on Vrbo

• Beautiful view

  4/5

  Beautiful views, lots of space, but master bedroom had a bath but no toilet. That was all that was disappointing about home.

  *This review was originally posted on Vrbo

• Don’t waste your money unless you like spiders

  1/5

  Has a carport not a garage. Driveway is steep to the point e-brake is needed! Also is single lane so if you need to leave and someone is parked behind you, you have to wait for them to move their car! Master bath has no toilet so it’s not a full bathroom and no working lights. There was cobwebs everywhere inside and outside. Half rolls of toilet paper in both full bathrooms no spares in house. Downstairs smelled horrible like a musty basement. Downstairs bathroom shower wouldn’t drain and had to stand in water while showering. Also downstairs toilet seemed like it didn’t want to flush. We have stayed at well over 10 vrbo’s this past year and this has by far been the worst ever. Property is just poorly maintained and we will never stay at another one of this places listings

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jeremy, thank you for taking the time to share your review. We greatly appreciate your feedback, and we would like to share some insights from the homeowner:
  -It is important to note that the presence of a carport is explicitly mentioned in our listing and is also clearly visible in the provided pictures. We would naturally expect our guests to thoroughly review the listing photos and associated details. Additionally, the condition of the driveway is also addressed in the listing. Given our location in a mountainous area, it's reasonable to anticipate a terrain that is not entirely flat. We are fortunate to have two access roads, allowing guests to enter from one side and exit from the other.
  -The listing accurately specifies that the master bathroom features a shower and basin but does not include a toilet. However, there is a full bathroom with a toilet on the same floor for the convenience of our guests.
  -We have conducted discussions with our property manager, and they confirmed that both the shower and toilet in the basement were functioning properly during your stay. To further ensure a pleasant experience, our property manager recently inspected the property and encountered no issues. We will, nonetheless, recheck these amenities. We have also taken measures to provide an ample supply of toilet paper and room-fresheners for our guests.
  -It's worth highlighting that some of these details may have been overlooked by our guests, whether in their review of the listing or in their examination of the provided pictures. We encourage our guests to proactively reach out to our property manager to seek clarification on any concerns. Our property manager and their team are dedicated individuals who take exceptional care of our property and are always ready to assist.
  Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.

• The place was nice

  4/5

  It was a nice place but needed to fix some lights and get softer beds and sick down stairs has a drip

  Thank you