Carolina Beach Home w/ Balconies, Walk to Beach!

Reviews

• Girls weekend

  4/5

  Beautiful home with plenty of room. All basic necessities are provided. Great safe location that requires about a 10 min walk to the beach. Would definitely stay here again.

  *This review was originally posted on Vrbo

• Great Girls Week

  5/5

  My family (Mom, sister, nieces and daughters), enjoyed our stay. The convenience of walking to the beach and staying in this beautiful home was one of the best vacations we enjoyed together. Several of us walked to the beach early in the mornings to watch the sun rise and catch an early morning swim and see God's oceanic wonders. Thank you so much for sharing your home with us. Hope to book the same place next year.

• Family Vacation

  2/5

  The home was great but could be better managed. We tried to reach out to our guest contact for an early check in and never received a response. We ended up arriving at the property at our specified check in time only for the cleaning personnel to tell us that it will be another 45 mins to finish up and that someone should’ve notified us of the late check in. No one reached out. When we checked in there was no trash bag in the kitchen trash, the dishwasher was still loaded with dirty dishes, the air fryer wasn’t cleaned, the bunk bed was not made and the house was full of gnats and flies which we were bothered by our entire stay. The trash bin outside was filled with trash like it hadn’t been emptied in weeks. Again tried to reach out to our guest contact several more times with no response. Eventually we got a response via email. Needless to say, we would not stay here again.

  Manager's Response:

  Hi Bhakti, we're sorry to hear your stay fell short of expectations. After reading your feedback, the homeowner wanted to share the following:
  - We sincerely apologize for the issues with cleaning you experienced during your stay. We had a guest check out the same day, and our regular cleaning partner was out due to illness. A backup cleaner was sent and was still there when you arrived at 4 pm. We tried to explain the situation as much as possible.
  - The outside trash receptacle was full due to a week-long stay prior to your check-in, and the garbage pickup service was scheduled for Monday morning.
  - We have addressed the cleaning oversights mentioned in your review with our cleaning company to ensure that they are rectified and do not happen again in the future.
  - We apologize if there was any difficulty with communication. Our guest contact did try to reach out to explain where the trash bags were located, but due to illness, they were not readily available by phone throughout the weekend. We're sorry for any inconvenience this may have caused.
  Thank you for sharing your feedback with us.