Beech Mountain Townhome Near Hiking & Ski Slopes!

Reviews

• Needs a deep cleaning.

  3/5

  The house was in a good location. It needs a deep cleaning. There was no cleaning spray. They want you to start laundry before you leave but provided no laundry detergent.

  The grass wasn't cut. The gate was broken and when entering the home the front door handle kept falling off. Dusty.

  I liked that the bedding was white and looked clean. Plenty of hand soap, toilet paper and tissues.

  The photos are obviously from long ago. They need to update the furniture, towels, area rugs, etc.

  I don't think there was air-conditioning. At least I couldn't find any way to turn it on. It wasn't hot during most of our stay so the many fans and windows were sufficient.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Katie, thank you for taking the time to share your review. We greatly appreciate your feedback, and we would like to share some insights from the homeowner:
  -"Thank you for choosing our rental for your stay. Regrettably, it seems that your experience fell short of your expectations.
  -It's worth noting that our rental does not feature central air conditioning, a detail that is explicitly mentioned in the provided amenities list.
  -Given our location in the mountains, dust accumulation can occur; however, please rest assured that we had the rental thoroughly cleaned just a day or two prior to your arrival.
  -We made sure to leave laundry detergent and cleaning supplies for your convenience during your stay.
  -The photographs of the unit are recent, with the exception of some furniture rearrangement and the removal of a broken recliner. In essence, the unit is consistent with what is depicted in the photos, including the rugs, furniture, and towels.
  -Our lawn is planted with native grass species that naturally reaches a specific length and then ceases to grow further. This not only demonstrates our commitment to environmental sustainability but also contributes to the maintenance of a beautiful lawn. While it is still a work in progress, we acknowledge the need to address some weeds.
  Your feedback is greatly appreciated, and we sincerely hope that you might consider giving us another opportunity to exceed your expectations in the future."

• Beautiful view

  4/5

  Beautiful views ,home could do with a little love but overall a enjoyable experience

• Summer Concert Stay

  3/5

  The home has a well stoked kitchen and a nice view, however it needs a good cleaning. It was very musty, spider webs galore and carpets dirty. The living room furniture needs replaced, couch is years and years past its prime. Bath towels need replaced as they're past their prime as well.

  Manager's Response:

  Hi Jodi, we are happy to hear that you enjoyed the nice views! We want our guests to rest easy when they stay with us, and we apologize since you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We use a professional cleaning company to ensure that the home is cleaned and sanitized between guests. The local contact does a walk-through of the home before arrival and we are confident that the home met our high cleanliness standards before your check-in.
  - We use local, professional photographers to make sure that the listing photos correctly reflect the property, so the features you see on the listing are accurately advertised, but we are sorry this caught you off guard.
  - Although we do our best to keep the outdoor area clean if there are a few days between guest check-out and the next check-in, it is certainly possible for Mother Nature to affect the outdoor area once our cleaning crew has left.
  We appreciate your suggestions on areas of improvement. Thank you for taking the time to tell us about your experience!

• Fantastic view

  4/5

  We enjoyed our time on Beech Mountain for the 4th. Fun parade and awesome fireworks nearby. Great accommodations with breathtaking view from main deck. The unit was so well stocked we really only needed to bring our toothbrushes. It could use some updating but overall pretty nice.

• Cabin Getaway

  5/5

  Great location! Our family took a quick ski trip before Christmas, and this cabin was conveniently located a few minutes from the entrance to Beech Mountain Ski Resort. The cabin was stocked with everything we needed including dog toys for our Golden Retriever that came along. It had plenty of space for everyone to relax after skiing all day.

  *This review was originally posted on Vrbo