Updated Hermantown Vacation Rental 6 Mi to Duluth!

Reviews

• Good Place for Sleeping 10 People

  4/5

  Overall the house was good and had plenty of space for our group. Mattresses are in need of replacing.

  *This review was originally posted on Vrbo

• LH

  3/5

  Location:

  Positive: Close to stores and restaurants. Less than a 15 minute drive to Duluth

  Negative: On a busy road, lots of traffic noise

  Cleanliness:

  With almost half of our rental fee going towards cleaning, expected the house to be super clean. My daughters wanted to wear flip flops in the house due to the floors feeling dirty. Found hairs on bed sheets. Some windows were stuffed with tissues, think it was to keep cold air out.

  Safety:

  Visited the house in the spring time. With melting snow, the sidewalk to the house had 2+" of standing water. Had to walk in snow (when available) or mud to not get shoes super wet. Then in the morning, same spot was sheer ice.

  No TV remote:

  The downstairs TV did not have a remote. I reported to the guest communication email that I was provided with my reservation. She responded in a timely manner that she had reached out to the home owner. The home owner never responded during our stay. The upstairs tv would randomly turn off and then back on.

  Shades:

  Some windows had no shades, others only sheer shades. Would have liked the option to be able to close shades to allow rooms to be darker for better sleep.

  Conflicting information:

  The book inside the house had conflicting information to what was sent in the email (ie check out time, what to do upon check out). Book should be updated to reflect the most current policy.

  Manager's Response:

  Hi Joy, thank you for sharing your detailed feedback. The homeowner appreciates your comments and would like to address your concerns:
  - We will be speaking with our cleaners to ensure the home meets our cleanliness standards moving forward.
  - Keeping the walkway clear during the spring thaw can be challenging, but we do our best to maintain accessibility as conditions change.
  - The TV remote was present before your stay, and while we did not have a spare, we understand how frustrating this was. We apologize for any inconvenience.
  - We are considering upgrading the window shades to provide better light control for guests.
  - We will review and update the welcome book to ensure all information is accurate and consistent with what is sent via email.
  We appreciate your feedback, as it helps us improve the guest experience.

• Cute

  5/5

  Spacious home with plenty of room for family and friends. Right off the highway and close to downtown Duluth.

  *This review was originally posted on Vrbo

• Hockey Tournament Weekend

  5/5

  Great place to stay with adults & older kids! Management quick to respond & easy to work with.

  *This review was originally posted on Vrbo

• Good Place for Sleeping 10 People

  4/5

  Overall the house was good and had plenty of space for our group.

  Mattresses are in need of replacing.