Luxe Riverfront Lodge by Torch Lake with Kayaks

Reviews

• Girls weekend

  5/5

  The house was perfect, very cool location! Tons of attention to detail inside between the decor, the games, the items in the kitchen, making it easy to host… Overall a great experience, and we will definitely be back!!

  *This review was originally posted on Vrbo

• Great place

  5/5

  Rented it for a bachelor party. Plenty of sleeping space and areas to hang out. Hard to find at first but quiet on the dock or deck. Great location up the road from boat launch if renting boats. Highly recommend

• Fantastic Lodging for a Memorable Golf Trip

  5/5

  We used this cabin for a guys golf trip and it was absolutely perfect! The accommodations were comfortable and spacious, providing enough room for all of us to relax and unwind after a long day on the course. The location was also ideal, as it was close to the golf courses we were playing at. Overall, it was a great experience and I would highly recommend it for future golf trips.

• 2/5

  House is nice and an awesome location but also has its flaws. It should not be rated for this many guests with only 2 small bathrooms, 1 on each floor and the bad sleeping arrangements. 2 sets of bunk beds for for children and are very unsafe to use and we ended up having to use furniture for more sleeping space. The fees charged are ridiculous for the property as well. We pay the large cleaning fee but they expect you to do it all for them.

  *This review was originally posted on Vrbo

  Manager's Response:

  The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  
  - Thank you for your kind words about our property. We use local, professional photographers to make sure that the listing photos correctly reflect the property; we're sorry if you felt caught off guard.
  
  - We provide all rates and fees before the reservation is confirmed to ensure we are transparent at every stage of the booking process. As is standard for vacation rentals, guests are asked to complete a few small tasks, like removing their own trash, as part of checkout. The cleaning fee goes to a professional service that sanitizes and prepares the home for each new guest.
  
  - We strive to provide all of our guests with a 5-star experience and sincerely apologize that your stay fell short of expectations. We encourage guests to reach out with any concerns while in residence so we have the opportunity to make things right - the local contact would have been happy to assist with any of these issues. That being said, we plan on looking into each and every one of your concerns. We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback, and we hope to host you again!

• Winter Getaway

  5/5

  The property was gorgeous nestled in a nice locale. The inside is larger than I had thought it would be. Took a few tries to find the driveway in, but everything was great.

  *This review was originally posted on Vrbo