Lake Vacation Rental w/ Deck & Gas Grill!

Reviews

• Nice get away

  4/5

  It was nice that they had boats to get out on the water.

  *This review was originally posted on Vrbo

• ok

  3/5

  overall just ok

  *This review was originally posted on Vrbo

• Disappointing Stay

  3/5

  The owner of the property we stayed at did say he reached out to evolve to issue us a full refund for our recent trip to Michigan. Yes, there were many issues with the rental unit. The biggest ones were the air conditioning not working, and the internet only working intermittently. Many other issues also including, the appliances were old and not working correctly, the bathroom was not very clean, the towels were placed near the ceiling and almost impossible to reach. The water smelled like iron or something. I had to sleep with the fan I went out and bought in my bed with the cord running over my head in order to plug it in. The kitchen floor was in poor condition and the list goes on. I was communicating with the owner about the two main issues and had mentioned some of the others. We tried to be patient in regards to the a/c but in the end the repair was not even possibly going to happen until Friday and then on Thursday after we had checked out the owner let us know a whole new unit would be installed on Monday. So we stay Tuesday night and Wednesday night trying to make the best of it. On Thursday morning the unit became very hot and with no relief in sight, I explained to the owner most of the above and that we were going to pack up and check out, get a hotel and head home disappointed. He agreed that was the best plan, and offered a full refund and thanked us for hanging in there under the circumstances. He advised me later that day a request to Evolve was made for a f

  Positive:

  Negative:

  *This review was originally posted on Vrbo

• Beautiful views!

  5/5

  This was a birthday trip with my cousin. We spent most of our time on the deck, relaxing, reading and enjoying the view. It was a very peaceful lake, not sure if it was because it was the end of the summer season or normally quiet. The kitchen had everything we needed, and it was very clean. It's a small cottage but great for two people. Had a quick response when a bedroom light didn't work (it was the only light source), a new bulb fixed the problem. Only two negatives: the towel rack was so high we couldn't reach the hand towels, and the walls do not go to the ceiling in the bedrooms so not much privacy. The location is great, access to the water is easy, there were water toys to play with, and is was very handicap accessible. We're already thinking of maybe a fall color trip. Thank you!!

• Disappointing Stay

  3/5

  The owner of the property we stayed at did say he reached out to evolve to issue us a full refund for our recent trip to Michigan. Yes, there were many issues with the rental unit. The biggest ones were the air conditioning not working, and the internet only working intermittently. Many other issues also including, the appliances were old and not working correctly, the bathroom was not very clean, the towels were placed near the ceiling and almost impossible to reach. The water smelled like iron or something. I had to sleep with the fan I went out and bought in my bed with the cord running over my head in order to plug it in. The kitchen floor was in poor condition and the list goes on. I was communicating with the owner about the two main issues and had mentioned some of the others. We tried to be patient in regards to the a/c but in the end the repair was not even possibly going to happen until Friday and then on Thursday after we had checked out the owner let us know a whole new unit would be installed on Monday. So we stay Tuesday night and Wednesday night trying to make the best of it. On Thursday morning the unit became very hot and with no relief in sight, I explained to the owner most of the above and that we were going to pack up and check out, get a hotel and head home disappointed. He agreed that was the best plan, and offered a full refund and thanked us for hanging in there under the circumstances. He advised me later that day a request to Evolve was made for a f

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Toni, we appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  - Thank you for choosing to stay in my lake, Michigan rental and leaving a review, as guest feedback is vitally important to us and the success of our vacation rental business.
  - I swiftly attended to the air conditioning problem, and I apologize for the unfortunate timing of its malfunction. I promptly engaged a local Heating and Cooling contractor to replace the Air conditioner compressor and furnished you with the essential details to rectify the internet issue.
  - Regarding the older stove and open ceilings, these aspects were accurately represented in the property photos, allowing guests to make informed decisions.
  - I regret any inconvenience you experienced and provided a full refund to help resolve the issues you encountered. Please note that the request to cover AIRBNB's external costs is beyond my control.
  
  We truly go above and beyond for my guests, and I'm confident that future guests will have excellent stays!