Luxurious Oceanfront Flanders Bay Home w/ Kayaks!

Reviews

• Flanders Bay Getaway

  5/5

  The property was fantastic. The sunroom and deck were perfect for seal and bald eagle watching. Highly recommend.

  *This review was originally posted on Vrbo

• Great place

  5/5

  This property was great for a large group. Plenty of room. We enjoyed kayaking on the bay and going down the road to Tracy’s for delicious food

  *This review was originally posted on Vrbo

• Gorgeous house and location!

  5/5

  The house was perfect for our mini family reunion of 12. Three kids ages 7-9 stayed in the loft and loved having their own fort area. We spent two days taking the kayaks out to the small islands across the bay, which were stunning and we were ecstatic to see both seals and dolphins in the Bay! Very nice accommodations, with lots of unexpected extras like a Wii (which the two teenagers loved) and kid toys. The screened in porch was my favorite, avoiding the dusk mosquitos but still outdoors enjoying the ocean and breeze. Highly recommend!!

  *This review was originally posted on Vrbo

• Gorgeous scenery and great accommodations near Acadia.

  5/5

  Our family of seven marveled every day at the beautiful vistas from this spacious, comfortable, wonderful home. The area around the properly is very peaceful. We loved being able to kayak right from the front of the house and watch for wildlife. We saw bald eagles and even a couple seals far out in the water. The property manager and owner were very accommodating when we arrived and the pack and play for infant sleeping was discovered to be missing. They got one delivered right away! We immensely enjoyed our stay and would recommend to anyone!

  *This review was originally posted on Vrbo

• Beautiful views and great location but very unclean, Evolve was great to work with regarding the issues. Definitely not a luxury stay.

  1/5

  We reviewed the ratings prior to booking, the mistake we made is that most reviews only speak of the outdoor property and activities and location. Based on the photos and description, we believed this stay would live up to its luxury living claim.

  We arrived at 9:30 pm after a long day of travel only to find one of the bedrooms smelling musty, multiple dead bugs along the baseboards, bedding that appeared stained and dirty, ceiling tiles which is probably where the musty smell came from with large discolored spots. The sheets are old and tattered like we had not seen since staying in a poverty area in Costa Rica on a mission trip. The flatware tray was filled with old food which made us question if other dishes were dirty as well. We loaded up the dishwasher with as much as we could that night. The children that were supposed to have the bunk bed room slept in the master bedroom because the loft sofas are stained and there was leftover garbage on the floor- clearly never cleaned, therefore, we were displaced to couches to avoid the dead bug dirty bedroom. I contacted the guest contact immediately. One of the children in the other downstairs bedroom got an asthma attack, fortunately did not need an emergency room visit. Upon further inspection of that room the curtains had active mold growing on them. Besides the above cleanliness issues, there was dirt and hair throughout the house and I won't bore you with the additional details. We packed up everything and left as soon as we could that day. the longer we were there the more dirt and soiled items we found. The guest contact who happened to be the owner was extremely defensive, said they had painted the stains in the ceiling and that it wasn't mold, she claimed the pictures I sent her only showed one dead spider, she said bay living has musty smelling rooms and that she had just been in the home 2 days earlier bleaching the floors. She denied a mold problem, but one would have to wonder why floors are bleached if there isn't a problem and what happened to cleaning the dead bug room?

  Since the check out instructions only ask that sheets are removed from the beds and seeing the stains, one would have to assume blankets and comforters are not washed between guests which would testify to why they appeared dirty.

  On a positive note, the Evolve and Marriott representatives were very empathetic and supportive in resolving the cancellation of our stay.

  We did find a beautiful classic and clean New England home not far from the location with a kind and responsive and responsible owner.

  Manager's Response:

  Hi Jean, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - I understand your concerns, but I need to reiterate that the cleanliness issues you mentioned were not reflective of the standard we uphold. Our team has always been dedicated to maintaining a high level of cleanliness and comfort for our guests.
  - During your stay, we took immediate action to address any concerns that were brought to our attention. Our efforts were focused on ensuring that your experience was as pleasant as possible, and we regret that we were unable to meet your expectations.
  - We pride ourselves on providing a positive and enjoyable experience for all our guests, and it is disheartening to hear that we fell short in your case. We are continuously striving to improve our services and facilities.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.