'Major Manor' New Orleans Home w/ Pool & Game Room

Reviews

• 1/5

  Wanda a property manager was refusing to answer the phone so i can check in . I called and texted her numerous of time. I had to find her home address to retrieve the lock code for the home entry. She didnt want me to stay after i paid for 3 days stay. I was really frustrated that i had to go thru so much just to get inside the home. Very unprofessional and discrimination.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Darlisha, we take it very seriously when our guests have an unsatisfactory experience, and we have reached out to the homeowner, who would like to share the following:
  We apologize for any confusion during your stay. However, we want to clarify that we do not tolerate any invasion of privacy. This was communicated during your stay, as we aim to ensure all our guests enjoy their time while respecting our privacy and house rules.
  Additionally, we were saddened to see that a party was hosted during your stay, which is a clear violation of Vrbo's policies, and unfortunately left our home in poor condition.
  Thank you for your review, and we hope that clarifies your concerns.

• I enjoy my self in the property

  5/5

  9

  *This review was originally posted on Vrbo

• Let Down

  3/5

  The listing is accurate as far as what you see is what u get. But the house is in desperate need of some TLC. Feels like it has not been rented in 6 months+. The area is to far from downtown and the neighborhood has nothing to offer as in food, drinks, ect. Pool needs a new lining. Couldn't or didn't want to use the pool because the next door neighbor decided to remove the privacy fence. That was no more the 3ft from the pool.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Dee, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We do courtesy checks with all our guests via text or phone calls during their stay. We wish you had let us know if you had any concerns so we could've resolved them immediately
  - The home is thoroughly cleaned before each guest's arrival. We sweep and mop the floors, dust, and change the linens to ensure our guests have a pleasant stay
  - New Orleans is known for having great places to eat - many within 10 minutes from our home! We also have pamphlets and magazines with great ideas for restaurants, bars, shopping, and more
  - We ensure the pool is cleaned and well-maintained before each guest arrives. We encourage our guests to reach out if they have any questions regarding its usage
  Thanks again for taking the time to leave a review as we continue to host many satisfied guests!

• Great place!

  5/5

  Would definitely rent here again.

  *This review was originally posted on Vrbo

• Recent stay

  4/5

  The home was not clean, but the owner was very kind and responsive.