Shawnee Vacation Rental ~ 11 Mi to Kansas City!

Reviews

• I felt like I was scammed...

  1/5

  “Putting lipstick on a pig,” sums up this VRBO property. It’s dark and dingy. The photos are washed out with light to make this place look livable. At first, I was greeted by an odorous assault of Glade plug-ins. I spent the evening sneezing and blowing my nose, wondering what stench the plug-ins had intended to cover up. The bathroom hosted a profuse stench of urine. There were various bugs, debris, stains, burn marks, and blankets with animal hair throughout the apartment. The carpet hadn’t been vacuumed. The sheetrock, paint, electric panels, and drop ceiling were all abysmal and embarrassing to look at. Upon waking up after night one, I found it difficult to breathe through my nose or mouth and my eyes were swollen. Of all that I could smell, cat was the most prevalent scent. I am deathly allergic to cats. I proceeded to contact the host and Evolve, telling them I needed to vacate the property. They gave me an option to have a cleaner come. They informed me, “they had never owned cats, nor have cats been in the space.” My body’s reaction proved otherwise! I told them that, that would not work to rectify the situation. I requested a refund after only one of my thirteen-night stay was used, which they, sort-of, granted. They gave me a pittance of 1/5th of the total cost I paid! The folks that gave negative reviews are 100% in the right here. I suppose this place may be suitable if your only other option is sleeping in the gutter. STAY FAR AWAY!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Christopher, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience at our property did not meet your expectations. Providing a clean and comfortable environment is our top priority, and we regret that we fell short in your case.
  - We would like to address some of the concerns raised in your review. The property is pet-friendly, as noted in the listing, but we can confirm that no cats have been in the space. The lint you observed on the comforter was not cat hair, and we apologize for any misunderstanding this may have caused.
  - Upon being notified of your concerns, we immediately sent a cleaning team to address the issues, provide new sheets, and conduct an additional cleaning. While you expressed dissatisfaction with the Glade plug-ins, these were intended to enhance the guest experience, and we are sorry they caused discomfort.
  - Although we appreciate your feedback regarding the photos and the condition of the property, we stand by our efforts to ensure transparency and accuracy in our listings. We understand that perceptions can vary, and we genuinely regret that the space did not align with your expectations.
  - In terms of the refund, we provided compensation as a gesture of goodwill after your early departure. While we recognize this may not have fully met your request, we strive to balance fairness for all parties involved.
  - Thank you again for your feedback. It helps us improve and ensure a better experience for future guests.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Loud!!!!!!

  1/5

  I was in town on business and I work 3rd shift. I made the property own and property business manager know at time of booking. There was no common courtesy to the fact the I needed to sleep. I reported this to the owner on site and after it continued I then reported it to the management company and it still continued. The pictures are deceptive as you are renting the basement. The basement is not finished from what I’m assuming was a rushed half a** remodel job. The ceiling tiles look like they came from a scene out of the horror movies saw. Now that I think about it the whole room (basement) looks like a saw movie. I will nvr rent from another property that is managed by ELVOLE AGAIN. However I have nvr had a problem with any property I have rented through Vrbo alone.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Nicole, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We're truly sorry to hear that your stay did not meet your expectations. We understand the importance of a good night's sleep, especially for guests on a different schedule, and we apologize for any inconvenience caused by the noise disturbance.
  - Regarding the basement accommodation, we take our listing accuracy seriously and it is indeed listed in the property description that the apartment is located in the basement and that the host resides on-site. We're sorry that you missed this information when making your reservation.
  - We sympathize with your frustration regarding the refund policy. As per our booking requirements, there is a specific timeframe for cancellations to be eligible for a refund, and we regret any disappointment this may have caused.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Clinical rotation stay

  5/5

  Quiet, everything I needed for an 8 week stay

  Manager's Response:

  Thank you so much. Definitely a perfect guest. Would highly recommend 👌.

• Exploring KC

  5/5

  Nice big shower, bed big enough for me and my girlfriend to stay. Popped in and out to explore the city. Wasn’t bothered by it, but didn’t know this was the basement of a family’s house.

• Nice quiet stay

  5/5

  Property is in a nice area. Host is incredibly friendly and accommodating. Booked an overnight and was so impressed I booked another night on a return trip a few days later. Will look to book again in the future.