Kailua-Kona Hillside Apt < 3 Miles to Beaches!

Reviews

• Short stay on Kona

  5/5

  Our stay was great! We were out and about everyday so coming back to a secure property with guaranteed parking was perfect. There is no AC at the property (this may be stated), but we opened windows at night and it cooled off beautifully. Kitchen was stocked with essentials we needed along with 2 beach towels and beach chairs which was very appreciated!

  *This review was originally posted on Vrbo

• Wonderful response from owner

  5/5

  I had a lovely time at this apartment. Initially the door lock didn’t work but one simple call to the owner and Keith came over and fixed the lock. It seemed that the last guests had broken the lock handle. He got the door open and replaced the lock while I unpacked my car. He was fast and clean and I was shortly in a safe place. I recommend this place. Beautiful sunsets and ceiling fans that work great! No need for AC. Mahalo Keith!

  *This review was originally posted on Vrbo

• 5/5

• GREAT Stay! GREAT Location!

  5/5

  Caught Keith, the owner the first night as he was stepping away to grab some dinner. Nice gentleman. The property on his estate was in a great location, away from the crowds in Kona. It could use an A/C, but cooled off a bit when the windows were opened and fans in use. I would stay again for my next visit to Kona.

• Fine If You Like Hearing Your Neighbors

  2/5

  We stayed here in January of 2023 and booked this spot through VRBO in September of 2022. When we arrived we were surprised that this was one unit of a four unit complex with shared walls and shared floors/ceilings. We normally vacation in stand alone units for privacy and quiet. This mistake may be on us as we have no way of going back and seeing how the unit was listed when we booked it. The main issue with the unit is noise since there is a shared wall between the two upstairs units and there is literally an air gap at the top of the wall. The gap allows a direct path for sound to travel from one unit to the adjacent unit. Our "neighbors" for the first few days of our stay were an elderly couple. They had the TV up past the published quiet time of 9:00pm. One of them had trouble sleeping apparently because the TV was on at times during the middle of the night as well. We could clearly hear their conversations and phone calls. We brought this concern up to Keith, the owner, within a few hours of being in the unit. This was his written response: "Yes the walls are thin, the building is built like a house not a hotel." With him being unwilling to address the issue we knew we pretty much needed to make the best of it at the time because finding another place during January in Hawaii would have consumed our vacation. We introduced ourselves to our "neighbors" and let them know we could hear their conversations, phone calls, and TV but there was no change. Bottom line, the owner is an Architect and a builder and the units should never have been built with a gap. Beyond that, it wouldn't be that hard to fix but he shows no inclination to do so. There were other issues with the unit as well but they pale in comparison to the noise and noise potential issue. If you book this unit and your "neighbors" have a screaming kid, or are loud drunks, or snore like a freight train you will be in for a very long and disappointing stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Cat, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  We apologize for any inconvenience you experienced during your stay. We use professional photographers so we can be sure that our images accurately reflect each property and guests can decide before booking if the property meets their expectations. We are disheartened to learn of these concerns post-stay and not while we were communicating.
  -Moving forward, we are undergoing the process of soundproofing all of the units for our future guests to have a pleasant experience.
  We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback, and we hope to host you again!