Kailua-Kona Hillside Apt < 3 Miles to Beaches!

Reviews

• Fine If You Like Hearing Your Neighbors

  2/5

  We stayed here in January of 2023 and booked this spot through VRBO in September of 2022. When we arrived we were surprised that this was one unit of a four unit complex with shared walls and shared floors/ceilings. We normally vacation in stand alone units for privacy and quiet. This mistake may be on us as we have no way of going back and seeing how the unit was listed when we booked it. The main issue with the unit is noise since there is a shared wall between the two upstairs units and there is literally an air gap at the top of the wall. The gap allows a direct path for sound to travel from one unit to the adjacent unit. Our "neighbors" for the first few days of our stay were an elderly couple. They had the TV up past the published quiet time of 9:00pm. One of them had trouble sleeping apparently because the TV was on at times during the middle of the night as well. We could clearly hear their conversations and phone calls. We brought this concern up to Keith, the owner, within a few hours of being in the unit. This was his written response: "Yes the walls are thin, the building is built like a house not a hotel." With him being unwilling to address the issue we knew we pretty much needed to make the best of it at the time because finding another place during January in Hawaii would have consumed our vacation. We introduced ourselves to our "neighbors" and let them know we could hear their conversations, phone calls, and TV but there was no change. Bottom line, the owner is an Architect and a builder and the units should never have been built with a gap. Beyond that, it wouldn't be that hard to fix but he shows no inclination to do so. There were other issues with the unit as well but they pale in comparison to the noise and noise potential issue. If you book this unit and your "neighbors" have a screaming kid, or are loud drunks, or snore like a freight train you will be in for a very long and disappointing stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Cat, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  We apologize for any inconvenience you experienced during your stay. We use professional photographers so we can be sure that our images accurately reflect each property and guests can decide before booking if the property meets their expectations. We are disheartened to learn of these concerns post-stay and not while we were communicating.
  -Moving forward, we are undergoing the process of soundproofing all of the units for our future guests to have a pleasant experience.
  We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback, and we hope to host you again!

• Excellent spot Had a great time at our stay here. Very central location, good ocean view, and a very quiet area. 100% recommend this place.

  5/5

  Had a great time at our stay here. Very central location, good ocean view, and a very quiet area. The unit is 1 of 4. Noise travels a lot in the units, but we didn’t mind we didn’t spend much time there as we came to explore the island not sit in the room. Comfortable bed, and couch. The unit has everything needed for making food, and cooking. A bbq outside and washer/dryer. It was a good spot to wrap up our stay on Hawaii. Keith is very helpful and is eager to offer advice on locations and beaches to visit. 100% recommend this place.

  *This review was originally posted on Vrbo

• The walls are pretty thin as well so if your neighbor is watching tv you definitely hear it. There are friendly animals around the property and Keith was a really nice host.

  4/5

  The place was solid for the 2 of us. We are easy to please and we’re just looking for a place to crash at night. If you’re looking for a spot to spend full days relaxing I would look elsewhere. The check in situation through evolve management was really frustrating as well. We had no response from them regarding check in and had to track down (via online search) and call the property management company for initial access to the place. The walls are pretty thin as well so if your neighbor is watching tv you definitely hear it. There are friendly animals around the property and Keith was a really nice host. The drive or Uber to downtown is really quick 5-10 min ~$15 one way Uber. All in all a solid place to end your nights and start your days in Kona.

  *This review was originally posted on Vrbo

• Nice stay! Conveniently located just up the hill from the town of Kona, clean/well kept property, beautiful sunsets with the sounds of nature.

  5/5

  Conveniently located just up the hill from the town of Kona, clean/well kept property, beautiful sunsets with the sounds of nature.

  *This review was originally posted on Vrbo

• Great place to stay! Keith was a wonderful host and had a very comfortable property with all the necessities.

  5/5

  Keith was a wonderful host and had a very comfortable property with all the necessities.

  *This review was originally posted on Vrbo