Charming Townhome w/ Yard ~ 25 Mi to Dtwn ATL

Reviews

• Awesome place!

  5/5

  Super clean and spacious. Host was very responsive. Would definitely stay again.

• Great for a short trip to Atlanta!

  5/5

  The home is very cozy and cute. No fenced in back yard but plenty of space to walk your dog around. A small issue came up and the host sent someone to check on it within just 10 minutes. Quick communication, a good place to rest after being out all day, and we loved being able to bring our dog. Would stay again

  *This review was originally posted on Vrbo

• 3/5

  First, we were an hour past check in waiting for the cleaning crew to finish. It had was mentioned in the lone review that the beds were comfy and we didn't find that to be the case. Positives first: the location is great, the neighbor (although an older neighborhood) was quiet, it's roomy townhome and the shower in the master was very nice. The one bed listed as queen is set up strangely, I have a hard time listing it as a queen. The other bed, we noticed the next morning, after an awful night on that mattress, had a remote that indicated a sleep number, although we could never get it to work. Not having time to fetch batteries and determine if that would make a difference, we decided to not take the chance and stayed at a hotel further away from the city of Atlanta after we attended the Atlanta Race on Saturday. I'm hesitant to give a terrible review as I did not contact anyone about the bed to try to make it right, but also cannot leave a good review if someone else is reading and depending on them like I do. It could possibly be that the batteries needed changing, but I feel like that should be on someone's radar as a pre-check in list before guests arrive. It is apparent that the place has been recently remodeled, but the master bathroom could certainly use a little attention by the cleaning staff. Also, the TV is just a standard Roku, you basically need to sign in to watch anything at all worth watching. It was March madness and had to sign into our own account to watch even TBS or TNT.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Courtney, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - I'm glad you enjoyed the home and location overall! Our cleaning staff did take a little longer to clean the property, as we'd just had a 9-week guest with a very hairy dog check out and wanted to ensure you received the cleanliness you deserved. It looks like we didn't catch everything, based on your comments about the master bathroom, but we are addressing this with the relevant teams to ensure this doesn't happen again
  - To your point, mattress taste is subjective, and we're sorry the bed didn't meet your preferences. The Sleep Number king bed in the primary bedroom has a remote that has to be checked to ensure the batteries are operational. This would be great to add to the pre-stay checklist so thank you for that! For clarification, the queen bed in the second bedroom is placed against the wall to provide more floor space
  - We do provide three SmartTVs so that guests can sign in to their preferred streaming services and/or watch any of the free options provided by Roku. This tends to be preferred for guests so I'm sorry that this caught you off guard
  Thanks for your valuable feedback as we continue to improve for future guests!

• Highly recommend!

  5/5

  We had a terrific stay! The townhouse is centrally located to a number of activities in the area. The owner was excellent with communication. Highly recommend!

• Cozy and quiet

  5/5

  The house has everything that a traveler wants: quiet neighborhood, beautifully clean, comfy beds. Plus so many nice details: lots of hangers, nightlights throughout, wonderfully stocked towels and very clear directions. With the unexpected issues that arose, the hostess was swift to bring complete satisfactory resolutions.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We're so pleased that you enjoyed your stay!".