St Augustine Studio Condo w/ Resort Amenities!

Reviews

• 5/5

  Luxurious and roomy studio! Very close to everything we wanted and needed. Located in a premier golfing community with a beautiful pool area. A real vacation!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you Patrice for the positive review. It was a pleasure hosting you! I hope you choose us again."

• Such a relaxing experience week!

  5/5

  It was just my daughter (7) & I. We loved everything about the condo & property! The bed and pillows were SO COMFORTABLE! The room was a perfect size. Property owner was very good with communication.

  The property was beautiful. The pool and Jacuzzi were so relaxing! We felt so safe w/ every gate having a lock w/ key fob access only, as well as the 24/7 neighborhood guard. We are definitely planning to stay here next year!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Amanda, I’m so glad you and your daughter
  enjoyed your stay. We look forward to hosting
  you again."

• Just ok needs better clraning

  3/5

  When we arrived and tried to put a little ice in the mini freezer..the ice trays were previously set in a puddle of water and they were frozen to the puddle there was also food in it...when I called the cleaning person Sarah she said she must not have looked in it...inside the fridge had not been washed and the toilet was not cleaned with remnants of someone previously using the toilet if you know what I mean...also no brush or cleaning supplies so I could clean it myself....there was a 12 inch dark color hair on the sheets by the pillows...I have short blond hair...the floor needed to be swept also....not a good start...and the other thing is the door to the next condo is where their kitchen is and you hear everything over there from cooking to cleaning to music and talking....the bed has a 4 inch memory foam on it so you sink in and cant move easily....wasnt the best stay we will try someplace else next time....just very uncomfortable to spend 3 days.....outside is beautiful but unless your going in the very hot time of year expect the pool to be cold...it was 80 when we were there but the pool was to cold to enjoy it...

  Manager's Response:

  Hi Donna, your review is greatly appreciated, and we're thankful for your time sharing your experience. Upon reviewing your feedback, we've connected with the homeowner, who wanted to address a few points:
  - Thank you for choosing our St. Augustine, Florida condominium and sharing your feedback. We value guest reviews greatly, as they are crucial to our vacation rental business's success. We regret that your experience didn't meet expectations. Allow us to address your concerns.
  - While we try to accommodate all guests' comfort, we're sorry the mattress didn't meet your preferences. However, We made revisions to the mattress, and we hope that it's more comfortable for future guests.
  - We apologize for any inconvenience regarding the mini freezer and cleanliness issues. Our cleaning team strives for excellence, and we regret any lapses during your stay. We take pride in our immaculate property, as evidenced by past positive reviews. Additionally, please note that a toilet brush was readily available under the bathroom sink for guest convenience.
  - We fully appreciate the importance of ensuring a peaceful atmosphere for our guests, and we've taken proactive steps to address any potential disruptions. In addition to installing a sound machine, we are also mindful that noise concerns are not uncommon in hotel settings. By acknowledging and actively managing these factors, we aim to enhance the overall comfort and satisfaction of our guests during their stay.
  
  We truly go above and beyond for our guests and are confident that future guests will have excellent stays!

• great stay!

  5/5

  it was such a nice stay. the exterior grounds were really nice, there was a hot tub (didn't pack swim suits- rats!) the room was spacious, with a mini kitchenette, the bathroom was big, lots of towels, not enough toilet paper though. The bedroom was great except for the bed. it was painfully hard to get out of, it was so sunken and had no formal. would give a 0/5 on the bed. but the rest was just great!