Relaxing Punta Gorda Getaway w/ Fire Pit!

Reviews

• Relaxing Getaway

  5/5

  We really enjoyed our time here! The hot tub and fire pit were amazing and the neighborhood was really quiet. The only downside were the bed pillows, wish they were more of a hotel quality, but the mattress was a firm memory foam and very comfortable. Would definitely recommend!

• Cozy

  5/5

  This house has a warm and cozy feel to it… everything was neatly organized and very clean

  *This review was originally posted on Vrbo

• Relaxing

  5/5

  It truly felt like home. The bottle of wine and cheese and crackers was a great touch. I melted in the jacuzzi it was so relaxing. Very clean. Thank you Pamfor your exceptional hospitality.

• The worst rental experience we have ever had

  1/5

  We showed up to an extremely dirty house. The floors, sinks, garbages, fridge, coffee pot, stove top, oven, toaster oven, bathtub, just about everything except the beds. There was also no washer when we were promised one. There was food in the fridge from previous tenants, half used items, etc. Silverware and utensils in the drawers were filthy and used. The only sponge available to do dishes was disgusting/stinky. It was the dirtiest rental I’ve ever had. I reached out to the property manager (who is also the homeowner and the cleaner), who showed up on foot and started pounding on the door unannounced. She proceeded to burst in the door, yell at me and argue with me about every concern I had. I told her multiple times how uncomfortable she was making me, especially because she was yelling at me in front of my 1 year old daughter. She was beyond rude, cold, careless, and even shrugged and told us to just leave then. Even admitted to not even trying to clean certain things. She finally stormed out again, but continued insane behavior throughout our entire stay. She showed up unannounced constantly, would close the gate and do things around the property in the dark while we were inside, at one point entered the home while we were in another room changing. She watched us through her Ring doorbell, we were literally stalked the entire time. There’s so much more. DO NOT STAY HERE! Owner is insane!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Erin, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - We strive to provide our guests with a great guest experience, so we were disappointed to hear your feedback and want to take a moment to address your concerns.
  - I take great pride in maintaining a clean and comfortable environment for all my guests. While I acknowledge your feedback, I assure you that the property is consistently cleaned to a high standard before each guest's stay.
  - Upon learning of any concerns, I aim to address them promptly to ensure your comfort. I regret if my attempts to resolve the issue with the toaster oven were perceived negatively, and I apologize for any discomfort caused during our interaction.
  - I apologize for the inconvenience caused by the non-operational washer. While I arranged for a replacement, I regret that it could not be installed during your stay as we were unable to access the property.
  - I deeply value your privacy and understand the importance of respecting your space. We assure you any visits to the property were solely intended to address maintenance issues and ensure security.
  - The Ring doorbell serves as a security measure, and it is not used for surveillance purposes. Your privacy and comfort are my utmost priority.
  I genuinely appreciate your feedback and apologize for any shortcomings you experienced. Your satisfaction is important to me, and I am committed to addressing concerns to ensure a better experience for future guests.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Great Mini Break

  5/5

  We loved the location of property close by to everything we wanted to explore the hot tub was the highlight of our vacation home was beautifully furnished with everything and more you could need to be comfortable and relaxed

  I would highly recommend this property for vacation

  *This review was originally posted on Vrbo