5 Mi to World Equestrian Center: Cozy Ocala Abode

Reviews

• New Listing has potential

  3/5

  The house isn't bad, and the location isn't bad either. But it seems like the house has been empty for long stretches of time. There are no real usable cups, they were old plastic with cracks, and many had spider webs in them. The beds had plastic wrapping over then like they never took the plastic off the mattress when they bought it, all the mattresses were brand new. I imagine that is to protect the mattress but that makes for some very hot, sweaty sleeping. There were also no hand soap, or any other toiletries.

  At the end of the day, we were there for short periods as we were there for the Florida game. It was fine for something like that, but definitely not set up yet for a getaway where the house is a main part of the trip.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Justin, we're sorry to hear that your stay did not fully meet your expectations. After reviewing your feedback, we reached out to the homeowner, who wanted to share the following:
  
  -We appreciate your input as we strive to ensure every guest has a wonderful experience. Since your stay, we’ve taken several steps to enhance the property.
  
  -To ensure the highest standards of cleanliness and comfort, we have engaged a professional cleaner to perform a detailed walkthrough and deep clean of the property before each guest's arrival. This thorough process guarantees that the home is well- maintained, creating a pristine and inviting environment for all future guests.
  
  -We have purchased a brand-new set of cups to enhance the kitchen amenities and ensure guests have everything they need for a comfortable and enjoyable stay.
  
  -The plastic mattress covers have been replaced with upgraded, more comfortable mattress protectors. For temperature control, guests can utilize the A/C and fans, which were available during your visit.
  
  -While hand soap was available during your stay, we’ve made it more visible for added convenience. Additionally, we’ve stocked the property with extra toiletries for guest comfort.
  
  Thank you for your feedback. We look forward to hosting you again and providing an experience that exceeds your expectations.