Gated Kissimmee Townhome w/ Pool, 11 Mi to Disney!

Reviews

• Viaje familiar

  2/5

  La propiedad esta bien sucia y con cosas rotas,la limpieza es bien mala deberian de darle una buena limpieza y pintar , los conductos de los aires bien sucio ,los gabinetes sucios,cortinas rotas ,llame al encargado nunca pude lavar mi ropa se lo notifique y no me ayudo .la localidad es buena pero tienen que

  mejorar

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Damaris, we’re sorry to hear your stay did not meet your expectations. After reviewing your feedback, we followed up with the homeowner, who wanted to share the following:
  -We sincerely apologize for the concerns you experienced, including the cleaning and the broken items that we were previously unaware of. To address these issues, we will have another property manager conduct a thorough inspection of the property.
  -Regarding the washing machine, after your departure, one of our property managers found that the brand-new appliance was set to the control lock option for child safety, which prevented it from functioning as expected.
  We truly appreciate your feedback and hope to have the opportunity to host you again in the future under improved circumstances. Thank you for taking the time to leave a review.

• Nice House

  4/5

  House was very comfortable, beautiful and in a secure location, close to everything. Gwen and Paul were very helpful.

  Manager's Response:

  From the Owner: "Hi Jose, Thank you for the positive feedback, I have shared it with both Gwen and Paul. Thank you for the private feedback as well, the updates are already in progress - we strive to make all updates happen, and surely and slowly we will get there! Please stay with us again soon!"

• Son Birthday vacation

  1/5

  Only booked cause it had private pool but the whole stay we didn’t utilize the pool water leak down to kitchen, kitchen area wasn’t comfortable had to buy my own set of pots to cook in but did speak to owner abt issues so next guest can hv a better experience

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kisha, we’re sorry to hear about the issues you encountered during your stay and appreciate you bringing them to our attention. The homeowner shared the following updates:
  -We are aware of the water leak from the upstairs bathroom and have scheduled a repair to resolve the issue.
  -Brand new bar stools have been added to improve the kitchen area’s comfort.
  -The refund for one night's stay was provided to cover the inconvenience, including the cost of the pots and pans you had to purchase.
  We appreciate your feedback and hope that you’ll consider staying with us again in the future, as updates are currently being made to improve the townhouse for future guests!

• Great property

  5/5

  It was great staying at this property. A Wal-Mart & chic fil a were right next door. If you're looking for something to do with the family go to Midevil Times right across the street.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for leaving us a five-star review and we appreciate it! We hope that they had a terrific time, and we can't wait for them to stay with us again!"