~ 5 Mi to Disney Parks: Kissimmee Home w/ Pool!

Reviews

• Great Vacation

  5/5

  Enjoyed our stay. House was perfect!

  *This review was originally posted on Vrbo

• Great stay!

  5/5

  The house was perfect. Comfy and just like home. I would definitely way here again.

• Very good property with tons of space!

  4/5

  We enjoyed our stay despite a few issues. Plenty of space for our group of 2 adults & 2 teens! Super fun decor. The host really added those special touches with tons of amenities like coffee pods, tea, plenty of toilet paper, shampoo, conditioner, body wash etc. I was very impressed with all the little details, other places we've stayed barely give you one roll of toilet paper lol. We had a couple of issues like a mattress being in the kitchen area that took two days to be removed, it was because of bad weather but it would have been good to get a heads up on that. Also when maintenance moved it, they moved it outside to the patio so we couldn't enjoy eating breakfast out there the 2nd day. The most important issue was the sliding door wouldn't lock, this was a safety issue and it wasn't resolved by the time we left so we had to place a broom in the groove to prevent anyone potentially getting in. The toaster oven kept setting off the fire alarm even though we didn't burn anything, just starting the toaster set off the alarm. And unfortunately the little arcade game didn't work at all, one of the reasons I chose this unit because I knew we'd have a little down time and hoped to enjoy that but it never worked. Other than that, the beds were very comfortable, great location to Magic Kingdom (20 mins drive) and very close to restaurants etc. Giving 4 stars because of the issues, but Hayley our contact was very responsive and nice at least! And gave us later check-out. Thanks!!

  *This review was originally posted on Vrbo

• Great Place

  5/5

  Its was the best i really enjoyed staying there. Loved the private pool and the gated community where the property is located. We will be staying again.

  *This review was originally posted on Vrbo

• so so

  3/5

  Place was nice and clean. Had a leak that never got resolve. Also have to chase my package for that arrived early for the first 3 days. One of the homes was conducting construction until 12 midnight for 4 days straight. Would stay again but at different rental just felt the service was poor

  Manager's Response:

  Hi Noel, thank you for your review. We’re glad to hear you found the place nice and clean, but we're sorry that some aspects of your stay didn’t meet your expectations. The homeowner wanted to address the concerns you mentioned:
  -We apologize for the inconvenience regarding your package. It arrived before your stay, and I, the homeowner, not recognizing the name, temporarily removed it thinking it was delivered to the wrong address. Once we realized it was yours, it was promptly returned to the property. We’re sorry for the confusion and any inconvenience this caused.
  -We're sorry to hear about the leak, and it's unfortunate that we weren't made aware of it during your stay. Our property managers are fully equipped to handle repairs immediately, and we would have addressed it right away if notified. We encourage guests to reach out to their guest contact while they are in residence with any issues so that they can address any concerns quickly for a most comfortable stay.
  -We also apologize for the disturbance caused by the construction in the subdivision. We weren’t informed about the late-night work in advance, but we understand how this could have impacted your stay.
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for.