Kissimmee Home w/ Pool ~ 5 Mi to Disney Parks

Reviews

• so so

  3/5

  Place was nice and clean. Had a leak that never got resolve. Also have to chase my package for that arrived early for the first 3 days. One of the homes was conducting construction until 12 midnight for 4 days straight. Would stay again but at different rental just felt the service was poor

  Manager's Response:

  Hi Noel, thank you for your review. We’re glad to hear you found the place nice and clean, but we're sorry that some aspects of your stay didn’t meet your expectations. The homeowner wanted to address the concerns you mentioned:
  -We apologize for the inconvenience regarding your package. It arrived before your stay, and I, the homeowner, not recognizing the name, temporarily removed it thinking it was delivered to the wrong address. Once we realized it was yours, it was promptly returned to the property. We’re sorry for the confusion and any inconvenience this caused.
  -We're sorry to hear about the leak, and it's unfortunate that we weren't made aware of it during your stay. Our property managers are fully equipped to handle repairs immediately, and we would have addressed it right away if notified. We encourage guests to reach out to their guest contact while they are in residence with any issues so that they can address any concerns quickly for a most comfortable stay.
  -We also apologize for the disturbance caused by the construction in the subdivision. We weren’t informed about the late-night work in advance, but we understand how this could have impacted your stay.
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for.

• Paradise palms

  5/5

  Our stay was amazing! Our contact, Hailey was easy to reach and helped us quickly. The house was clean and the little treats left for us to have was a special touch. It was nice to have a few amenities available so we didn’t need to rush around getting everything right away. Thanks

  *This review was originally posted on Vrbo

• Paradise palms

  5/5

  Our stay was amazing! Our contact, Hailey was easy to reach and helped us quickly. The house was clean and the little treats left for us to have was a special touch. It was nice to have a few amenities available so we didn’t need to rush around getting everything right away. Thanks

• Minor complaint

  5/5

  Everything was good except gate guy.

  My friend came to pick me up but refused because my frind' s name was not on the list. Then I had to walked to the gate.

  What if I order a uber .. pizza drlivery...

  Do I need to walk to the gate ?

  *This review was originally posted on Vrbo

• Wonderful Clean and Fun Stay, Close to everything!

  5/5

  Place was immaculate, exactly as in the booking ad. Went above and beyond with a wonderful holiday welcome and the resort was lovely! Will definitely be staying here again.

  *This review was originally posted on Vrbo