Davenport Home w/ Resort Amenities: 9 Mi to Disney

Reviews

• Davenport Home

  3/5

  House was fine. Beds were comfortable. Pool and amenities were good.

  Air could not be turned down below 70, which made the bedrooms hot to sleep. It says the property managers will respond 24/7 but they do not. I txt and called on Sat and then got one message back on Sunday and no response after that when I responded to their message, still have not gotten a response.

  So if you like it below 70 when you sleep, don’t stay here.

  Manager's Response:

  Hi Austin, we’re glad to hear that you enjoyed the beds, house, pool, and amenities! We want our guests to rest easy when they stay with us, and we apologize you experienced some issues with the cooling during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
   
  From the Owner; Hi Austin, we explained to you that when the temperature is set below 70 it causes issues with the system and can back up into the furnace and shut off the whole system. We have found that if we set it at 70 degrees this is usually not too hot for our guests and things are fairly comfortable. We have made some adjustments to see if this will help the issue and will consider adding verbiage to the listing. We apologize for the inconvenience and that this resulted in a low review of our property.
   
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• Great stay

  4/5

  Good location. The lazy River was closed for maintenance when we were there. Nice place to stay otherwise.

  *This review was originally posted on Vrbo

• WDW Marathon

  4/5

  We booked the house for the weekend of the Walt Disney World marathon and everything went fine

  *This review was originally posted on Vrbo

• Thanksgiving Vacation

  5/5

  Great visit great communication

  *This review was originally posted on Vrbo

• Nice Neighborhood But Property Not Cleaned Properly

  1/5

  A beautiful place to stay and it was very quiet. The inside of the property had no toiletries, dishes were dirty but put up, tubs was dirty, very dusty lights, cobwebs on ceiling fan, no trash bags, no dish detergent, dirty towels in closets

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kayla, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We sincerely apologize for the property not being properly prepared for your stay. The cleaner was instructed to address the dishes, tubs, and ceiling fan, as well as to stock basic supplies like trash bags, dish detergent, and toiletries, but these steps clearly weren’t completed as expected.
  - Based on your feedback and other recent reviews, we have since hired a new cleaning and management team that prioritizes a high standard of care and customer service so future guests won't share the same experience.
  We’re so glad you enjoyed the quiet neighborhood and beautiful setting. Thank you for providing valuable feedback, and we hope you’ll give us another chance to provide the 5-star experience you deserve!